ArticleBMC health services research2016
Healthcare professionals' views on feedback of a patient safety culture assessment.
Article in BMC health services research, 2016. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers, 1 of them a synthesis that pooled it.
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Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
10 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Patient Safety Culture in Latin American Hospitals: A Systematic Review with Meta-Analysis.International journal of environmental research and public health · 2022Pooled it
- A Safety-First Mindset: Role of Patient Safety Culture in Enhancing Healthcare Workers' Emotional Intelligence.F1000Research · 2026Article
- Unpacking Perceptions on Patient Safety: A Study of Nursing Home Staff in Italy.Healthcare (Basel, Switzerland) · 2024Article
- Patient safety culture in South America: a cross-sectional study.BMJ open quality · 2023Article
- Open organisational culture: what does it entail? Healthcare stakeholders reaching consensus by means of a Delphi technique.BMJ open · 2021Article
- Using Dominance Analysis to Identify the Most Important Dimensions of Safety Culture for Predicting Patient Safety.International journal of environmental research and public health · 2021Article
- Hospital work environments affect the patient safety climate: A longitudinal follow-up using a logistic regression analysis model.PloS one · 2021Article
- Assessment of Patient Safety Culture Among Doctors, Nurses, and Midwives in a Public Hospital in Afghanistan.Risk management and healthcare policy · 2021Article
- Development of a patient safety culture scale for maternal and child health institutions in China: a cross-sectional validation study.BMJ open · 2019Article
- Baseline assessment of patient safety culture in public hospitals in Kuwait.BMC health services research · 2018Article
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundBy assessing patient safety culture, healthcare providers can identify areas for improvement in patient safety culture. To achieve this, these assessment outcomes have to be relevant and presented clearly. The aim of our study was to explore healthcare professionals' views on the feedback of a patient safety culture assessment.
methodsTwenty four hospitals participated in a patient safety culture assessment in 2012. Hospital departments received feedback in a report and on a website. In a survey, we evaluated healthcare professionals' views on this feedback and the effect of additional information about patient safety culture improvement strategies on the appraisal of the feedback. 20 hospitals participated in part I (evaluation of the report), 13 hospitals participated in part II (evaluation of the website).
resultsHealthcare professionals (e.g. members of staff and department heads/managers) rated the feedback in the report and on the website positively (average mean on different aspects = 7.2 on a scale from 1 to 10). Interpreting results was sometimes difficult, and information was sometimes lacking, like specific recommendations and improvement strategies. The provision of additional general information on patient safety culture improvement strategies resulted only in a higher appraisal of the attractiveness (lay-out) of the report and the understandability of the feedback report. The majority (84 %) of the healthcare professionals agreed or partly agreed that the feedback on patient safety culture stimulated actions to improve patient safety culture. However, a quarter also stated that although the feedback report provided insight into the patient safety culture, they did not know how to improve patient safety culture in their hospital.
conclusionsHealthcare professionals seem to be positive about the feedback on patient safety culture and its effect on stimulating patient safety culture improvement. To optimally tune feedback on patient safety culture towards healthcare professionals, the following might help: 1) pay attention to the understandability of outcomes for its intended users; and 2) create feedback that is tailored towards specific hospital departments.
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