Evidence map›Paper›PMID 27274017›Full record

Observational studyJournal of the American Medical Informatics Association : JAMIA2017

Computer use, language, and literacy in safety net clinic communication.

Neda Ratanawongsa, Jennifer L Barton, Courtney R Lyles, Michael Wu, Edward H Yelin, Diana Martinez, Dean Schillinger

Abstract readObservational Study
In one paragraph

Observational study in Journal of the American Medical Informatics Association : JAMIA, 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
10citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

10 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
  2. Improving Patient-Provider Communication and Therapeutic Practice Through Better Integration of Electronic Health Records in the Exam Room: A Pilot Study.Health education & behavior : the official publication of the Society for Public Health Education · 2019
    Trial
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Neda RatanawongsaDivision of General Internal Medicine, University of California, San Francisco neda.ratanawongsa@ucsf.edu.
Jennifer L BartonDepartment of Medicine at Oregon Health and Science University and VA Portland Health Care System.
Courtney R LylesDivision of General Internal Medicine, University of California, San Francisco.
Michael WuJohn Burns School of Medicine, University of Hawaii.
Edward H YelinDivision of Rheumatology, University of California, San Francisco.
Diana MartinezDivision of General Internal Medicine, University of California, San Francisco.
Dean SchillingerDivision of General Internal Medicine, University of California, San Francisco.

Funding

Clinical and Transtional Science InstituteKL2TR000143 · NCATS · UNIVERSITY OF CALIFORNIA, SAN FRANCISCO · PI GRANDIS, JENNIFER RUBIN · 2012 to 2015
$11.9M
Translational Research Core - Health Engagement & Action Translational (HEAT)P30DK092924 · NIDDK · KAISER FOUNDATION RESEARCH INSTITUTE · PI Alyce Sophia Adams, HILARY Kessler SELIGMAN · 2011 to 2026
$9.2M
Goal concordance in rheumatoid arthritis in diverse populationsK23AR064372 · NIAMS · OREGON HEALTH & SCIENCE UNIVERSITY · PI BARTON, JENNIFER L · 2015 to 2019
$805k
Integrating Adherence into a Safety Net EHR Tool to Improve Decision-makingK08HS022561 · AHRQ · UNIVERSITY OF CALIFORNIA, SAN FRANCISCO · PI RATANAWONGSA, NEDA · 2014 to 2017
$621k
Engaging Diverse Patients in Using an Online Patient PortalK99HS022408 · AHRQ · UNIVERSITY OF CALIFORNIA, SAN FRANCISCO · PI LYLES, COURTNEY REES · 2013 to 2014
$311k
AHRQ HHS K08 HS022561AHRQ HHS K99 HS022408NCATS NIH HHS KL2 TR000143NIAMS NIH HHS K23 AR064372NIDDK NIH HHS P30 DK092924
6 · The paper itself

Abstract

objectivePatients with limited health literacy (LHL) and limited English proficiency (LEP) experience suboptimal communication and health outcomes. Electronic health record implementation in safety net clinics may affect communication with LHL and LEP patients.We investigated the associations between safety net clinician computer use and patient-provider communication for patients with LEP and LHL. MATERIALS AND

methodsWe video-recorded encounters at 5 academically affiliated US public hospital clinics between English- and Spanish-speaking patients with chronic conditions and their primary and specialty care clinicians. We analyzed changes in communication behaviors (coded with the Roter Interaction Analysis System) with each additional point on a clinician computer use score, controlling for clinician type and visit length and stratified by English proficiency and health literacy status.

resultsGreater clinician computer use was associated with more biomedical statements (+12.4, P = .03) and less positive affect (-0.6, P < .01) from LEP/LHL patients. In visits with patients with adequate English proficiency/health literacy, greater clinician computer use was associated with less positive patient affect (-0.9, P < .01), fewer clinician psychosocial statements (-3.5, P < .05), greater clinician verbal dominance (+0.09, P < .01), and lower ratings on quality of care and communication.

conclusionHigher clinician computer use was associated with more biomedical focus with LEP/LHL patients, and clinician verbal dominance and lower ratings with patients with adequate English proficiency and health literacy. DISCUSSION: Implementation research should explore interventions to enhance relationship-centered communication for diverse patient populations in the computer era.

Indexed as

CommunicationCommunication BarriersElectronic Health RecordsHealth LiteracyLanguageAdultFemaleHumansMaleMiddle AgedPhysician-Patient RelationsSafety-net ProvidersUnited Stateschronic diseaseelectronic health recordshealth communicationhealth literacylimited English proficiencyprimary caresafety net providersspecialty care

Identifiers

PMID27274017
PMCPMC5201183

What OpenQuestion holds

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LicenceCC BY-NC
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.