ArticleBMC health services research2016
Development of a survey instrument to measure patient experience of integrated care.
Article in BMC health services research, 2016. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 19 papers, 2 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
19 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Rethinking Integrated Care: A Systematic Hermeneutic Review of the Literature on Integrated Care Strategies and Concepts.The Milbank quarterly · 2020Pooled it
- A systematic review of the validity and reliability of patient-reported experience measures.Health services research · 2019Pooled it
- Measuring patient experience of integrated care in multiple sclerosis: development and validation of the Integrated Care Experience Scale (ICES-MS).European journal of public health · 2026Article
- Developing a Patient Experience Questionnaire for the Man Van Mobile Clinical Unit.Health expectations : an international journal of public participation in health care and health policy · 2025Article
- Development and validation of the Chinese patient-centered integrated care scale.BMC health services research · 2024Article
- Content validity of patient-reported measures evaluating experiences of the quality of transitions in healthcare settings-a scoping review.BMC health services research · 2024Article
- Patient Perspectives of Integrated Behavioral Health in Primary Care: A Mixed Methods Analysis.Journal of patient experience · 2024Article
- Patients' Perspectives on Determinants Avoidable Hospitalizations: Development and Validation of a Questionnaire.International journal of environmental research and public health · 2022Article
- Early intervention, treatment and rehabilitation of employees with common mental disorders by using psychotherapeutic consultation at work: study protocol of a randomised controlled multicentre trial (friaa project).BMC public health · 2021Article
- Professional Care Networks of Frail Older People: An Explorative Survey Study from the Patient Perspective.International journal of integrated care · 2020Article
- Modular service provision for heterogeneous patient groups: a single case study in chronic Down syndrome care.BMC health services research · 2019Article
- Mirror meetings with frail older people and multidisciplinary primary care teams: Process and impact analysis.Health expectations : an international journal of public participation in health care and health policy · 2019Article
- Development and Preliminary Validation of the Lung Transplant Quality of Life (LT-QOL) Survey.American journal of respiratory and critical care medicine · 2019Article
- The Patient Experience of Integrated Care Scale: A Validation Study among Patients with Chronic Conditions Seen in Primary Care.International journal of integrated care · 2018Article
- Compassionate collaborative care: an integrative review of quality indicators in end-of-life care.BMC palliative care · 2017Review
- Measuring Integrated Care - The Quest for Disentangling a Gordian Knot.International journal of integrated care · 2016Article
- Development of the Intersectoral Care Reported by Patients Survey for Primary and Oral Healthcare.International journal of integrated careArticle
- How Do Older People Experience Person-Centred Integrated Care? An Integrative Review of the Evidence.International journal of integrated careArticle
- Construct Validation of the Rainbow Model of Integrated Care Measurement Tool in Dutch Primary Care for Older Adults.International journal of integrated careArticle
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
3 authors.
Funding
Abstract
backgroundHealthcare systems are working to move towards more integrated, patient-centered care. This study describes the development and testing of a multidimensional self-report measure of patients' experiences of integrated care.
methodsRandom-digit-dial telephone survey in 2012 of 317 adults aged 40 years or older in the San Francisco region who had used healthcare at least twice in the past 12 months. One-time cross-sectional survey; psychometric evaluation to confirm dimensions and create multi-item scales. Survey data were analyzed using VARCLUS and confirmatory factor analysis and internal consistency reliability testing.
resultsScales measuring five domains were confirmed: coordination within and between care teams, navigation (arranging appointments and visits), communication between specialist and primary care doctor, and communication between primary care doctor and specialist. Four of these demonstrated excellent internal consistency reliability. Mean scale scores indicated low levels of integration.
conclusionThese scales measuring integrated care capture meaningful domains of patients' experiences of health care. The low levels of care integration reported by patients in the study sample suggest that these types of measures should be considered in ongoing evaluations of health system performance and improvement. Further research should examine whether differences in patient experience of integrated care are associated with differences in the processes and outcomes of care received.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.