ArticleBMC health services research2016
Factors influencing the current practice of self-medication consultations in Eastern Indonesian community pharmacies: a qualitative study.
Article in BMC health services research, 2016. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 15 papers.
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Who cites it
15 citing papers in PubMed.
- Community pharmacists' knowledge, attitudes, and practices toward self-medication for common cold and influenza: A COM-B model-based cross-sectional study.Exploratory research in clinical and social pharmacy · 2026Article
- A narrative review of pharmacy workforce challenges in Indonesia.Human resources for health · 2025Review
- Knowledge, attitude, and utilization of traditional medicine within the plural medical system in West Java, Indonesia.BMC complementary medicine and therapies · 2024Article
- Patterns of Drug Utilization and Self-Medication Practices: A Cross Sectional Study.Pharmacy (Basel, Switzerland) · 2023Article
- Understanding dynamics of private tuberculosis pharmacy market: a qualitative inquiry from a South Indian district.BMJ open · 2022Article
- Community pharmacies, drug stores, and antibiotic dispensing in Indonesia: a qualitative study.BMC public health · 2021Article
- Antimicrobial resistance at the human-animal interface in the Pastoralist Communities of Kasese District, South Western Uganda.Scientific reports · 2020Article
- Prevalence and Factors Associated with Parents Self-Medicating Under-Fives with Antibiotics in Bagamoyo District Council, Tanzania: a Cross-Sectional Study.Patient preference and adherence · 2020Article
- Risk factors associated with self-medication among women in Iran.BMC public health · 2019Article
- Experiences of self-medication among people: a qualitative meta-synthesis.Daru : journal of Faculty of Pharmacy, Tehran University of Medical Sciences · 2019Article
- Practice of community pharmacists related to multivitamin supplements: a simulated patient study in Iran.International journal of clinical pharmacy · 2018Article
- The competency of Indonesian pharmacy students in handling a self-medication request for a cough: a simulated patient study.Pharmacy practiceArticle
- Article
- Primary health care policy and vision for community pharmacy and pharmacists in Indonesia.Pharmacy practiceArticle
- The provision of advice by pharmacy staff in eastern Indonesian community pharmacies.Pharmacy practiceArticle
Corrections and comments
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Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundResearch has shown that the current practice of pharmacy staff when providing self-medication consultations in Indonesia is suboptimal. To improve the performance of pharmacy staff when providing self-medication consultations in community pharmacies, the factors that influence current practice need to be understood. The aim of this study is to identify the factors that influence current practice of pharmacy staff when handling self-medication consultations in Eastern Indonesian community pharmacies.
methodsFifteen in-depth interviews were conducted with pharmacists, pharmacy technicians, pharmacy owners, and counter attendants. Thematic analysis was used to generate findings.
resultsThe current practice of pharmacy staff when handling self-medication consultations is directly influenced by the professionalism of pharmacy staff and patient responses to the consultations. These factors are in turn affected by the organisational context of the pharmacy and the external pharmacy environment. The organisational context of the pharmacy includes staffing, staff affordability, and the availability of time and facilities in which to provide consultations. The external pharmacy environment includes the number of trained pharmacy staff in the research setting, the relevance of pharmacy education to the needs of pharmacy practice, the support offered by the Indonesian Pharmacists Association, a competitive business environment, and the policy environment.
conclusionComplex and inter-related factors influence the current practice of pharmacy staff when providing self-medication consultations in community pharmacies in this research setting. Multiple strategies will be required to improve consultation practices.
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