Observational studyJournal of medical systems2016
An Analysis of WhatsApp Usage for Communication Between Consulting and Emergency Physicians.
Observational study in Journal of medical systems, 2016. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 46 papers, 3 of them syntheses that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
46 citing papers in PubMed, 3 syntheses or guidelines pooled it.
- Mobile Health Apps for Medical Emergencies: Systematic Review.JMIR mHealth and uHealth · 2020Pooled it
- The impact of mobile technology on teamwork and communication in hospitals: a systematic review.Journal of the American Medical Informatics Association : JAMIA · 2019Pooled it
- Use of Social Network Sites for Communication Among Health Professionals: Systematic Review.Journal of medical Internet research · 2018Pooled it
- Facebook as a Novel Tool for Continuous Professional Education on Dementia: Pilot Randomized Controlled Trial.Journal of medical Internet research · 2020Trial
- Comparison of secure messaging application (WhatsApp) and standard telephone usage for consultations on Length of Stay in the ED. A prospective randomized controlled study.Applied clinical informatics · 2017Trial
- Adoption and Use of Social Media in Health Care Among Medical Residents: Cross-Sectional Study.JMIR medical education · 2026Article
- Evaluating the effectiveness of the 'patient transport' app in improving healthcare quality, patient safety, and workflow efficiency.International journal for quality in health care : journal of the International Society for Quality in Health Care · 2026Article
- Using novel natural language processing approaches to examine age-friendly communication about nursing Nome residents with dementia.The Gerontologist · 2026Article
- Using instant messaging applications for consultations in the emergency department: A cross-sectional survey.PloS one · 2026Article
- Assessing and Managing Pain in Dementias: Insights From Interdisciplinary Text Message Communications.Pain management nursing : official journal of the American Society of Pain Management Nurses · 2025Article
- Using WhatsApp for Nutrition Surveillance Among Children Under 5 Years in West Java, Indonesia: Cross-Sectional Survey and Feasibility Study.JMIR pediatrics and parenting · 2025Article
- Towards 'Formalising' WhatsApp Teledermatology Practice in KZ-N District Hospitals: Key Informant Interviews.International journal of environmental research and public health · 2024Article
- Advancing orthopaedic trauma care through WhatsApp: An analysis of clinical and non-clinical applications, challenges, and future directions.World journal of orthopedics · 2024Review
- Utilisation of WhatsApp for Emergency Medical Services in Garissa, Kenya.African journal of emergency medicine : Revue africaine de la medecine d'urgence · 2024Article
- Social Media Use Among Members of the Assessment of Spondyloarthritis International Society: Results of a Web-Based Survey.Journal of medical Internet research · 2023Article
- Clinical decision-support for acute burn referral and triage at specialized centres - Contribution from routine and digital health tools.Global health action · 2022Article
- Encrypted smartphone text messaging between spine surgeons may reduce after-hours surgery.European spine journal : official publication of the European Spine Society, the European Spinal Deformity Society, and the European Section of the Cervical Spine Research Society · 2022Article
- Telemedicine in Surgical Care in Low- and Middle-Income Countries: A Scoping Review.World journal of surgery · 2022Article
- Collaboration Between Physicians from Different Medical Specialties in Hospital Settings: A Systematic Review.Journal of multidisciplinary healthcare · 2022Review
- Exploring Usability Issues of a Smartphone-Based Physician-to-Physician Teleconsultation App in an Orthopedic Clinic: Mixed Methods Study.JMIR human factors · 2021Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
The aim of this study was to evaluate WhatsApp messenger usage for communication between consulting and emergency physicians. A retrospective, observational study was conducted in the emergency department (ED) of a tertiary care university hospital between January 2014 and June 2014. A total of 614 consultations requested by using the WhatsApp application were evaluated, and 519 eligible consultations were included in the study. The WhatsApp messages that were transferred to consultant physicians consisted of 510 (98.3%) photographic images, 517 (99.6%) text messages, 59 (11.3%) videos, and 10 (1.9%) voice messages. Consultation was most frequently requested from the orthopedics clinic (n = 160, 30.8%). The majority of requested consultations were terminated only by evaluation via WhatsApp messages. (n = 311, 59.9%). Most of the consulting physicians were outside of the hospital or were mobile at the time of the consultation (n = 292, 56.3%). The outside consultation request rate was significantly higher for night shifts than for day shifts (p = .004), and the majority of outside consultation request were concluded by only WhatsApp application (p < .001). WhatsApp is useful a communication tool between physicians, especially for ED consultants who are outside the hospital, because of the ability to transfer large amounts of clinical and radiological data during a short period of time.
Indexed as
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.