SynthesisJournal of medical Internet research2016
A Patient-Centered Framework for Evaluating Digital Maturity of Health Services: A Systematic Review.
Synthesis in Journal of medical Internet research, 2016. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 35 papers, 3 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
35 citing papers in PubMed, 3 syntheses or guidelines pooled it.
- Developing the Digital Health Communication Maturity Model: Systematic Review.Journal of medical Internet research · 2025Pooled it
- Synthesizing Dimensions of Digital Maturity in Hospitals: Systematic Review.Journal of medical Internet research · 2022Pooled it
- Evaluating Digital Maturity and Patient Acceptability of Real-Time Patient Experience Feedback Systems: Systematic Review.Journal of medical Internet research · 2019Pooled it
- Governing AI for Pharmacovigilance in Low-Income Countries: Systems Perspective.Journal of medical Internet research · 2026Article
- Exploring the Needs and Expectations of Inpatients Towards Assistive Technologies During Neuromotor Rehabilitation.Healthcare (Basel, Switzerland) · 2026Article
- Perceptions and knowledge of machine learning for paediatric related decision support in emergency care - A UK and Ireland network survey study of clinician leaders.PLOS digital health · 2026Article
- Why health information technology safety problems remain invisible.Frontiers in digital health · 2026Article
- Evaluation of a Single-Center Pilot Digital Inpatient Referral System: A Mixed-Methods Study.Cureus · 2025Article
- Determinants of Digital Health Literacy: International Cross-Sectional Study.Journal of medical Internet research · 2025Article
- Digital maturity: towards a strategic approach.The British journal of general practice : the journal of the Royal College of General Practitioners · 2025Article
- Factors Associated With the Availability of Virtual Consultations in Primary Care Across 20 Countries: Cross-Sectional Study.Journal of medical Internet research · 2025Article
- Assessing Digital Maturity of Hospitals: Viewpoint Comparing National Approaches in Five Countries.Journal of medical Internet research · 2025Article
- Dimensions and Subcategories of Digital Maturity in General Practice: Qualitative Study.Journal of medical Internet research · 2024Article
- Assessing the Digital Advancement of Public Health Systems Using Indicators Published in Gray Literature: Narrative Review.JMIR public health and surveillance · 2024Review
- Strengthening rural healthcare outcomes through digital health: qualitative multi-site case study.BMC health services research · 2024Article
- Health Care Professionals' Experiences in Telerehabilitation: Qualitative Content Analysis.JMIR human factors · 2023Article
- Integration of a Digital Health Intervention Into Immunization Clinic Workflows in Kenya: Qualitative, Realist Evaluation of Technology Usability.JMIR formative research · 2023Article
- Digital Maturity and Its Measurement of General Practitioners: A Scoping Review.International journal of environmental research and public health · 2023Article
- Digital health and capability maturity models-a critical thematic review and conceptual synthesis of the literature.Journal of the American Medical Informatics Association : JAMIA · 2023Review
- Perceived factors informing the pre-acceptability of digital health innovation by aging respiratory patients: a case study from the Republic of Ireland.Frontiers in public health · 2023Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundDigital maturity is the extent to which digital technologies are used as enablers to deliver a high-quality health service. Extensive literature exists about how to assess the components of digital maturity, but it has not been used to design a comprehensive framework for evaluation. Consequently, the measurement systems that do exist are limited to evaluating digital programs within one service or care setting, meaning that digital maturity evaluation is not accounting for the needs of patients across their care pathways.
objectiveThe objective of our study was to identify the best methods and metrics for evaluating digital maturity and to create a novel, evidence-based tool for evaluating digital maturity across patient care pathways.
methodsWe systematically reviewed the literature to find the best methods and metrics for evaluating digital maturity. We searched the PubMed database for all papers relevant to digital maturity evaluation. Papers were selected if they provided insight into how to appraise digital systems within the health service and if they indicated the factors that constitute or facilitate digital maturity. Papers were analyzed to identify methodology for evaluating digital maturity and indicators of digitally mature systems. We then used the resulting information about methodology to design an evaluation framework. Following that, the indicators of digital maturity were extracted and grouped into increasing levels of maturity and operationalized as metrics within the evaluation framework.
resultsWe identified 28 papers as relevant to evaluating digital maturity, from which we derived 5 themes. The first theme concerned general evaluation methodology for constructing the framework (7 papers). The following 4 themes were the increasing levels of digital maturity: resources and ability (6 papers), usage (7 papers), interoperability (3 papers), and impact (5 papers). The framework includes metrics for each of these levels at each stage of the typical patient care pathway.
conclusionsThe framework uses a patient-centric model that departs from traditional service-specific measurements and allows for novel insights into how digital programs benefit patients across the health system.
trial registrationN/A.
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What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.