ArticleInternational journal of mental health systems2016
Service user and family member perspectives on services for mental health, substance use/addiction, and violence: a qualitative study of their goals, experiences and recommendations.
Article in International journal of mental health systems, 2016. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 15 papers.
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Who cites it
15 citing papers in PubMed.
- Identifying challenges in concurrent mental health and substance use disorder care: qualitative findings from an e-Delphi study in British Columbia, Canada.BMC health services research · 2026Article
- Relatives' Perspectives on What Works to Reduce Problematic Alcohol Use in Older Adults: A Realist Evaluation.International journal of mental health and addiction · 2026Article
- Substance use approaches among peer support specialists in community mental health early psychosis programs.Psychiatric rehabilitation journal · 2025Article
- Exploring service user and family members' perspective and experiences of alcohol dependence treatment in tertiary care hospital: A qualitative study.Indian journal of psychiatry · 2025Article
- Mental health and addiction concerns in northern Ontario: A cross-sectional study of sociodemographic predictors, access barriers, and service needs.PLOS mental health · 2025Article
- Article
- Perceived Mistreatment in Health Care Settings and its Relationship with HIV Clinical Outcomes in HIV-positive People who Use Drugs in Vancouver, Canada.AIDS and behavior · 2023Article
- Comparison of a co-produced mental health service to traditional services: A co-produced mixed-methods cross-sectional study.International journal of mental health nursing · 2020Article
- A community-driven and evidence-based approach to developing mental wellness strategies in First Nations: a program protocol.Research involvement and engagement · 2020Article
- Service providers' perceptions of barriers to the implementation of trauma-focused substance use services for women in Cape Town, South Africa.The International journal on drug policy · 2020Article
- Using Social Media to Enhance Provider Network for HIV and Harm Reduction Service Integration in Vietnam.AIDS and behavior · 2019Article
- Feeling safe or unsafe in psychiatric inpatient care, a hospital-based qualitative interview study with inpatients in Sweden.International journal of mental health systems · 2019Article
- An Exploratory Analysis of Unhealthy and Abusive Relationships for Adults with Serious Mental Illnesses Living in Supportive Housing.Community mental health journal · 2017Article
- Affected family members' experience of, and coping with, aggression and violence within the context of problematic substance use: a qualitative study.BMC psychiatry · 2017Article
- Family-Centered Health Promotion: Perspectives for Engaging Families and Achieving Better Health Outcomes.Inquiry : a journal of medical care organization, provision and financingArticle
Corrections and comments
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Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundMental health and substance use disorders (MSD) are significant public health concerns that often co-occur with violence. To improve services that address MSD and violence [MSD(V)], it is critical to understand the perspectives of those most affected, people who have sought help for MSD(V) (i.e., "service users"), especially those with co-occurring issues, as well as their family members.
methodsWe conducted structured interviews with 73 service users and 41 family members of service users in two Ontario communities (one urban, one rural) regarding their goals related to help-seeking, positive and negative experiences, and recommendations for improving systems of care.
resultsOverall, participants expressed a need for services that: (1) are respectful, nonjudgmental, and supportive, help service users to feel more 'normal' and include education to reduce stigma; (2) are accessible, varied and publicly funded, thereby meeting individual needs and addressing equity concerns at a systems level; and (3) are coordinated, holistic and inclusive of family members who often support service users.
conclusionsThe findings provide a rich understanding of how service users and their families perceive services for MSD(V) issues and identify key ways to better meet their needs.
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