ArticleSocial psychiatry and psychiatric epidemiology2016
Information giving challenges and support strategies at the time of a mental health diagnosis: qualitative views from Australian health professionals.
Article in Social psychiatry and psychiatric epidemiology, 2016. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers.
What it found
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Who cites it
7 citing papers in PubMed.
- Psychiatric diagnosis on the edge: is there evidence of benefit?European child & adolescent psychiatry · 2026Article
- The meaning of 'acceptance' of a psychiatric diagnosis: qualitative study of illness narratives with review of the literature.BJPsych open · 2025Article
- Technology-Enabled Reform in a Nontraditional Mental Health Service for Eating Disorders: Participatory Design Study.Journal of medical Internet research · 2021Article
- European Psychiatric Association policy paper on ethical aspects in communication with patients and their families.European psychiatry : the journal of the Association of European Psychiatrists · 2020Article
- Assessment of psychiatrists' approaches regarding disclosure of psychiatric disorders to their patients: a qualitative study.Medical journal of the Islamic Republic of Iran · 2020Article
- An evaluation of communication barriers and facilitators at the time of a mental health diagnosis: a survey of health professional practices.Epidemiology and psychiatric sciences · 2018Article
- Observational
Corrections and comments
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Authors and funding
3 authors.
Funding
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Abstract
purposeCommunication of a mental health diagnosis can be a difficult process and is a poorly understood area of service provision. The aim of this qualitative study was to examine clinicians' perceptions of barriers and helpful strategies to discussing information about a mental health condition.
methodQualitative interviews with 19 Australian clinicians (general practitioners, mental health nurses, psychiatrists, and psychologists) working in several settings (community, hospital inpatient, outpatient, accident and emergency) and locations (urban, suburban and rural) were conducted and analysed thematically.
resultsAfter theme saturation was reached, four primary themes relating to barriers and facilitators to communication at the time of diagnosis were identified in the data. Outside a recognised lack of focus on this area in training, themes included (1) engagement and timing of conversations; (2) stigma and its reduction; (3) perceived and desired knowledge for diagnostic information; and (4) working with distress. The synthesis of themes is demonstrated in a flowchart of suggestions for communicating news of mental health diagnosis that tracks the patient journey in receiving information from initial engagement to follow-up.
conclusionsTalking with an individual about a mental health diagnosis is a non-linear, complex and changeable situation. However, health professionals report using specific strategies to aid this communication process, to meet the specific individual's needs. Strategies such as tailoring to the person's situation, utilising collaborative practice, effective coordination, and addressing stigma may be useful to inform clinician training and support whilst diagnosis remains a key feature of the mental health system in Australia.
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