ArticleHealth expectations : an international journal of public participation in health care and health policy2016
Defining continuity of care from the perspectives of mental health service users and professionals: an exploratory, comparative study.
Article in Health expectations : an international journal of public participation in health care and health policy, 2016. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 15 papers, 1 of them a synthesis that pooled it.
What it found
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Who cites it
15 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Women's experiences of specialist perinatal mental health services: a qualitative evidence synthesis.Archives of women's mental health · 2023Pooled it
- "It's so much easier for them to just come to us": a qualitative study examining the implementation of mobile methadone treatment serving a residential SUD treatment program.Addiction science & clinical practice · 2026Article
- Recovery, quality of life and everyday occupations among older and younger adults with severe mental illness - a comparative cross-sectional study.BMC geriatrics · 2026Article
- Exploring the Role of App Features in Providing Continuity of Care to Users on a Digital Mental Health Platform (Wysa): Retrospective Mixed Methods Observational Study.JMIR formative research · 2026Observational
- [What does an Ideal Day Centre Look Like? The User Perspective on Day-Structuring Programmes for People with Mental Illness].Psychiatrische Praxis · 2025Article
- Piloting a Peer Support Program for Patients Who Screen Positive for Intimate Partner Violence, Suicidal Ideation, and Depression.Healthcare (Basel, Switzerland) · 2023Article
- How to measure staff continuity in intensive psychiatric home treatment: a routine data and single case analysis.Frontiers in psychiatry · 2023Article
- Determinants of continuing mental health service use among older persons diagnosed with depressive disorders in general hospitals: latent class analysis and GEE.BMC health services research · 2022Article
- Evaluation and perceptions of a nursing discharge plan among nurses from different healthcare settings in Spain.BMC health services research · 2022Article
- A Qualitative Study Exploring Access to Mental Health and Substance Use Support among Individuals Experiencing Homelessness during COVID-19.International journal of environmental research and public health · 2022Article
- Continuity of Care in Chronic Diseases: A Concept Analysis by Literature Review.Journal of Korean Academy of Nursing · 2020Review
- Factors Associated with Perceived Continuity of Care Among Patients Suffering from Mental Disorders.Community mental health journal · 2020Article
- Modeling Relationships Involving Perceived Recovery Orientation of Mental Health Teams Among Quebec Mental Health Professionals.The journal of behavioral health services & research · 2019Article
- Continuity of care as experienced by mental health service users - a qualitative study.BMC health services research · 2017Article
- Staff ratings of occupational engagement among people with severe mental illness - psychometric properties of a screening tool in the day center context.BMC health services research · 2017Article
Corrections and comments
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Authors and funding
12 authors.
Funding
Abstract
backgroundContinuity of care (COC) is central to the organization and delivery of mental health services. Traditional definitions have excluded service users, and this lack of involvement has been linked to poor conceptual clarity surrounding the term. Consequently, very little is known about the differences and similarities in the conceptualization of COC by mental health service users and professionals.
objectiveTo explore and compare mental health service users' and professionals' definitions of COC.
methodsUsing an exploratory, qualitative design, five focus groups with 32 service users each met twice. Data were analysed thematically to generate a service user-defined model of COC. In a cross-sectional survey, health and social care professionals (n = 184) defined COC; responses were analysed thematically. Service user and professional definitions were conceptually mapped and compared to identify similarities and differences.
resultsThere was crossover between the service user and professional derived models of COC. Both contained temporal, quality, systemic, staff, hospital and needs-related elements of COC. Service users prioritized access, information, peer support and avoiding services; health professionals most frequently referred to staff, cross-sectional and temporal COC. Service users alone identified service avoidance, peer support and day centres as COC elements; professionals alone identified cross-sectional working.
conclusionsImportant similarities and differences exist in service user and professional conceptualizations of COC. Further research is necessary to explore these differences, prior to integrating service user and professional perspectives in a validated COC framework which could enable the development and evaluation of interventions to improve COC, informing policy and practice.
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