Evidence map›Paper›PMID 26621534›Full record

Trial reportBMC medical research methodology2015

Pre-notification letter type and response rate to a postal survey among women who have recently given birth.

Angela L Todd, Maree Porter, Jennifer L Williamson, Jillian A Patterson, Christine L Roberts

Abstract readRandomized Controlled Trial
In one paragraph

Trial report in BMC medical research methodology, 2015. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers, 3 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
9citing papers in PubMed, 3 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

9 citing papers in PubMed, 3 syntheses or guidelines pooled it.

  1. Methods to increase response to postal and electronic questionnaires.The Cochrane database of systematic reviews · 2023
    Pooled it
  2. Pooled it
  3. Pooled it
  4. Surgeon reported practice patterns related to full endoscopic cervical decompression procedures.European spine journal : official publication of the European Spine Society, the European Spinal Deformity Society, and the European Section of the Cervical Spine Research Society · 2023
    Article
  5. Article
  6. Article
  7. Article
  8. Article
  9. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Angela L ToddClinical and Population Perinatal Health Research, Kolling Institute, University of Sydney, Northern Sydney Local Health District, St Leonards, New South Wales, 2065, Australia. angela.todd@sydney.edu.au.
Maree PorterClinical and Population Perinatal Health Research, Kolling Institute, University of Sydney, Northern Sydney Local Health District, St Leonards, New South Wales, 2065, Australia. maree.porter@sydney.edu.au.
Jennifer L WilliamsonClinical and Population Perinatal Health Research, Kolling Institute, University of Sydney, Northern Sydney Local Health District, St Leonards, New South Wales, 2065, Australia. jennifer.williamson@doh.health.nsw.gov.au.
Jillian A PattersonClinical and Population Perinatal Health Research, Kolling Institute, University of Sydney, Northern Sydney Local Health District, St Leonards, New South Wales, 2065, Australia. jillian.patterson@sydney.edu.au.
Christine L RobertsClinical and Population Perinatal Health Research, Kolling Institute, University of Sydney, Northern Sydney Local Health District, St Leonards, New South Wales, 2065, Australia. clroberts@med.usyd.edu.au.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundSurveys are commonly used in health research to assess patient satisfaction with hospital care. Achieving an adequate response rate, in the face of declining trends over time, threatens the quality and reliability of survey results. This paper evaluates a strategy to increase the response rate in a postal satisfaction survey with women who had recently given birth.

methodsA sample of 2048 Australian women who had recently given birth at seven maternity units in New South Wales were invited to participate in a postal survey about their recent experiences with maternity care. The study design included a randomised controlled trial that tested two types of pre-notification letter (with or without the option of opting out of the survey). The study also explored the acceptability of a request for consent to link survey data with existing routinely collected health data (omitting the latter data items from the survey reduced survey length and participant burden). This consent was requested of all women.

resultsThe survey had an overall response rate of 46% (913 completed surveys returned, total sample 1989). Women receiving the pre-notification letter with the option of opting out of the survey were more likely to actively decline to participate than women receiving the letter without this option, although the overall numbers of women declining were small (27 versus 12). Letter type was not significantly associated with the return of a completed survey. Among women who completed the survey, 97% gave consent to link their survey data with existing health data.

conclusionsThe two types of pre-notification letters used in our study did not influence the survey response rate. However, seeking consent for record linkage was highly acceptable to women who completed the survey, and represents an important strategy to add to the arsenal for designing and implementing effective surveys. In addition to aspects of survey design, future research should explore how to more effectively influence personal constructs that contribute to the decision to participate in surveys.

Indexed as

Surveys and QuestionnairesAdultAustraliaDelivery of Health CareFemaleHealth Care SurveysHumansInformed ConsentNew South WalesPatient CompliancePatient SatisfactionPostal ServicePostpartum PeriodReproducibility of ResultsResearch Design

Identifiers

PMID26621534
PMCPMC4665920

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.