ArticlePatient preference and adherence2015
How do patients with a Turkish background evaluate their medical care in Germany? An observational study in primary care.
Article in Patient preference and adherence, 2015. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.
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Who cites it
6 citing papers in PubMed.
- Health literacy, Trust in doctors, Acculturation - analysis of patient satisfaction of Arab immigrants in general medical care in Germany.BMC health services research · 2026Article
- Online reviews in primary care - a mimicry indicator of quality? A comparative analysis across urban and rural regions in Germany.Research in health services & regions · 2025Article
- Immigrant and ethnic minority patients` reported experiences in psychiatric care in Europe - a scoping review.BMC health services research · 2023Article
- Perspectives of physicians and pharmacists on rational use of antibiotics in Turkey and among Turkish migrants in Germany, Sweden and the Netherlands: a qualitative study.BMC primary care · 2022Article
- Patient experiences with general practice in Norway: a comparison of immigrant groups and the majority population following a national survey.BMC health services research · 2020Article
- Psychometric properties of the Arabic version of the EUROPEP questionnaire.Patient preference and adherence · 2018Article
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Authors and funding
4 authors.
Funding
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Abstract
backgroundPatients' evaluation of medical care is an essential dimension of quality of care and an important aspect of the feedback cycle for health care providers. The aim of this study was to document how patients with a Turkish background evaluate primary care in Germany and determine which aspects of care are associated with language abilities.
methodsThe study was based on an observational design. Patients with a Turkish background from German primary care practices completed the EUROPEP (European Project on Patient Evaluation of General Practice Care) questionnaire consisting of 23 items. Seventeen primary care practices were involved with either German (n=8) or Turkish (n=9) general practitioners (GPs).
resultsA convenience sample of 472 patients with a Turkish background from 17 practices participated in the study (response rate 39.9%). Practices with a German GP had a lower response rate (19.6%) than those with a Turkish GP (57.5%). Items evaluated the highest were "keeping data confidential" (73.4%) and "quick services for urgent health problems" (69.9%). Subgroup analysis showed lower evaluation scores from patients with good or excellent German language abilities. Patients who consulted a Turkish GP had higher evaluation scores.
conclusionThe evaluation from patients with a Turkish background living in Germany with either Turkish or German GPs showed lower scores than patients in other studies in Europe using EUROPEP. However, our results had higher evaluation scores than those of Turkish patients evaluating GPs in Turkey. Therefore, different explanation models for these findings should be explored in future studies.
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