Evidence map›Paper›PMID 26568605›Full record

ArticleJournal of the American Medical Informatics Association : JAMIA2016

Strategizing EHR use to achieve patient-centered care in exam rooms: a qualitative study on primary care providers.

Jing Zhang, Yunan Chen, Shazia Ashfaq, Kristin Bell, Alan Calvitti, Neil J Farber, Mark T Gabuzda, Barbara Gray, Lin Liu, Steven Rick and 4 more

Abstract read
In one paragraph

Article in Journal of the American Medical Informatics Association : JAMIA, 2016. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 16 papers, 2 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
16citing papers in PubMed, 2 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

16 citing papers in PubMed, 2 syntheses or guidelines pooled it.

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  16. Interactive systems for patient-centered care to enhance patient engagement.Journal of the American Medical Informatics Association : JAMIA · 2016
    Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

14 authors.

Jing ZhangDepartment of Biomedical Informatics, University of California, San Diego, San Diego, CA, USA Health Services Research & Development, VA San Diego Healthcare System, San Diego, CA, USA.
Yunan ChenHealth Services Research & Development, VA San Diego Healthcare System, San Diego, CA, USA Department of Informatics, University of California, Irvine, Irvine, CA, USA yunanc@ics.uci.edu.
Shazia AshfaqHealth Services Research & Development, VA San Diego Healthcare System, San Diego, CA, USA.
Kristin BellDepartment of Internal Medicine, VA San Diego Health Care System, San Diego, CA, USA Department of Medicine, University of California, San Diego, San Diego, CA, USA.
Alan CalvittiHealth Services Research & Development, VA San Diego Healthcare System, San Diego, CA, USA.
Neil J FarberDepartment of Medicine, University of California, San Diego, San Diego, CA, USA.
Mark T GabuzdaDepartment of Internal Medicine, VA San Diego Health Care System, San Diego, CA, USA Department of Medicine, University of California, San Diego, San Diego, CA, USA.
Barbara GrayHealth Services Research & Development, VA San Diego Healthcare System, San Diego, CA, USA.
Lin LiuDepartment of Family Medicine and Public Health, University of California, San Diego, San Diego, CA, USA.
Steven RickHealth Services Research & Development, VA San Diego Healthcare System, San Diego, CA, USA.
Richard L StreetDepartment of Communication, Texas A&M University, College Station, TX, USA.
Kai ZhengSchool of Public Health Department of Health Management and Policy, School of Information, University of Michigan, Ann Arbor, MI, USA.
Danielle ZuestHealth Services Research & Development, VA San Diego Healthcare System, San Diego, CA, USA.
Zia AghaHealth Services Research & Development, VA San Diego Healthcare System, San Diego, CA, USA Department of Medicine, University of California, San Diego, San Diego, CA, USA West Health Institute, La Jolla, CA, USA.

Funding

San Diego Biomedical Informatics Education & Research (SABER)T15LM011271 · NLM · UNIVERSITY OF CALIFORNIA, SAN DIEGO · PI SHAMIM NEMATI · 2012 to 2026
$9.7M
NLM NIH HHS T15LM011271
6 · The paper itself

Abstract

objectiveElectronic health records (EHRs) have great potential to improve quality of care. However, their use may diminish "patient-centeredness" in exam rooms by distracting the healthcare provider from focusing on direct patient interaction. The authors conducted a qualitative interview study to understand the magnitude of this issue, and the strategies that primary care providers devised to mitigate the unintended adverse effect associated with EHR use. METHODS AND MATERIALS: Semi-structured interviews were conducted with 21 healthcare providers at 4 Veterans Affairs (VAs) outpatient primary care clinics in San Diego County. Data analysis was performed using the grounded theory approach.

resultsThe results show that providers face demands from both patients and the EHR system. To cope with these demands, and to provide patient-centered care, providers attempt to perform EHR work outside of patient encounters and create templates to streamline documentation work. Providers also attempt to use the EHR to engage patients, establish patient buy-in for EHR use, and multitask between communicating with patients and using the EHR. DISCUSSION AND

conclusionThis study has uncovered the challenges that primary care providers face in integrating the EHR into their work practice, and the strategies they use to overcome these challenges in order to maintain patient-centered care. These findings illuminate the importance of developing "best" practices to improve patient-centered care in today's highly "wired" health environment. These findings also show that more user-centered EHR design is needed to improve system usability.

Indexed as

Electronic Health RecordsPatient-Centered CarePrimary Health CareAmbulatory Care FacilitiesAttitude of Health PersonnelCaliforniaFemaleHumansMaleNurse-Patient RelationsPhysician-Patient RelationsUnited StatesUnited States Department of Veterans AffairsVeteranscommunicationdoctor patient relationselectronic health recordspatient-centered care

Identifiers

PMID26568605
PMCPMC5009938

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.