ReviewArthritis research & therapy2015
Development of key performance indicators to evaluate centralized intake for patients with osteoarthritis and rheumatoid arthritis.
Review in Arthritis research & therapy, 2015. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 28 papers, 4 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
28 citing papers in PubMed, 4 syntheses or guidelines pooled it.
- Routine-data-compatible quality indicators for the ambulatory care of osteoarthritis of the knee and hip: A systematic review.Knee surgery, sports traumatology, arthroscopy : official journal of the ESSKA · 2025Pooled it
- Pooled it
- Pooled it
- Pooled it
- Perceived Impacts of Health Care System Navigation on Health and Well-Being Among Patients With Musculoskeletal Conditions: A Qualitative Study.Health services insights · 2026Article
- Development of routine-data-compatible quality indicators for the management of osteoarthritis of the knee and hip in ambulatory care: a RAND-modified Delphi consensus process.Journal of orthopaedic surgery and research · 2025Article
- Exploratory analysis using discrete event simulation modelling of the wait times and service costs associated with the maximum wait time guarantee policy applied in a rheumatology central intake clinic.Health systems (Basingstoke, England) · 2025Article
- Quality Indicators for Transition from Pediatric to Adult Care for Youth With Chronic Conditions: Proposal for an Online Modified Delphi Study.JMIR research protocols · 2024Article
- Centralized Intake Models and Recommendations for Their Use in Non-Acute Mental Health Services: A Scoping Review.International journal of environmental research and public health · 2023Article
- Development of an interdisciplinary early rheumatoid arthritis care pathway.BMC rheumatology · 2022Article
- Rating the seriousness of maternal and child health outcomes linked with pregnancy weight gain.Paediatric and perinatal epidemiology · 2021Article
- Geographic Variation in the Prevalence of Rheumatoid Arthritis in Alberta, Canada.ACR open rheumatology · 2021Article
- Prevalence of rheumatoid arthritis in Edmonton and Northern Alberta.Clinical rheumatology · 2021Article
- Implementing models of care for musculoskeletal conditions in health systems to support value-based care.Best practice & research. Clinical rheumatology · 2020Review
- Determination of Rheumatoid Arthritis Incidence and Prevalence in Alberta Using Administrative Health Data.ACR open rheumatology · 2020Article
- Engaging Patients and Professionals to Evaluate the Seriousness of Maternal and Child Health Outcomes: Protocol for a Modified Delphi Study.JMIR research protocols · 2020Article
- Co-design of a patient experience survey for arthritis central intake: an example of meaningful patient engagement in healthcare design.BMC health services research · 2019Article
- The voice of patients in system redesign: A case study of redesigning a centralized system for intake of referrals from primary care to rheumatologists for patients with suspected rheumatoid arthritis.Health expectations : an international journal of public participation in health care and health policy · 2019Article
- Development of a quality indicator set to measure and improve quality of ICU care for patients with traumatic brain injury.Critical care (London, England) · 2019Article
- Indicators for evaluating European population health: a Delphi selection process.BMC public health · 2018Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
21 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
introductionCentralized intake is integral to healthcare systems to support timely access to appropriate health services. The aim of this study was to develop key performance indicators (KPIs) to evaluate centralized intake systems for patients with osteoarthritis (OA) and rheumatoid arthritis (RA).
methodsPhase 1 involved stakeholder meetings including healthcare providers, managers, researchers and patients to obtain input on candidate KPIs, aligned along six quality dimensions: appropriateness, accessibility, acceptability, efficiency, effectiveness, and safety. Phase 2 involved literature reviews to ensure KPIs were based on best practices and harmonized with existing measures. Phase 3 involved a three-round, online modified Delphi panel to finalize the KPIs. The panel consisted of two rounds of rating and a round of online and in-person discussions. KPIs rated as valid and important (≥7 on a 9-point Likert scale) were included in the final set.
resultsTwenty-five KPIs identified and substantiated during Phases 1 and 2 were submitted to 27 panellists including healthcare providers, managers, researchers, and patients in Phase 3. After the in-person meeting, three KPIs were removed and six were suggested. The final set includes 9 OA KPIs, 10 RA KPIs and 9 relating to centralized intake processes for both conditions. All 28 KPIs were rated as valid and important.
conclusionsArthritis stakeholders have proposed 28 KPIs that should be used in quality improvement efforts when evaluating centralized intake for OA and RA. The KPIs measure five of the six dimensions of quality and are relevant to patients, practitioners and health systems.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.