ArticleThe British journal of general practice : the journal of the Royal College of General Practitioners2016
Variations in GP-patient communication by ethnicity, age, and gender: evidence from a national primary care patient survey.
Article in The British journal of general practice : the journal of the Royal College of General Practitioners, 2016. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 30 papers, 1 of them a synthesis that pooled it.
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Who cites it
30 citing papers in PubMed, 1 synthesis or guideline pooled it, 50 citations in OpenAlex.
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- The use of experimental vignette studies to identify drivers of variations in the delivery of health care: a scoping review.BMC medical research methodology · 2021Article
- Perceptions of Patient-Provider Communication Across the Six Largest Asian Subgroups in the USA.Journal of general internal medicine · 2021Article
- Primary care experience and remission of type 2 diabetes: a population-based prospective cohort study.Family practice · 2021Article
- Role of practices and Clinical Commissioning Groups in measures of patient experience: analysis of routine data.BMJ quality & safety · 2021Article
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Corrections and comments
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Authors and funding
5 authors at 1 institution in 1 country.
Funding
Abstract
backgroundDoctor-patient communication is a key driver of overall satisfaction with primary care. Patients from minority ethnic backgrounds consistently report more negative experiences of doctor-patient communication. However, it is currently unknown whether these ethnic differences are concentrated in one gender or in particular age groups.
aimTo determine how reported GP-patient communication varies between patients from different ethnic groups, stratified by age and gender. DESIGN AND
settingAnalysis of data from the English GP Patient Survey from 2012-2013 and 2013-2014, including 1,599,801 responders.
methodA composite score was created for doctor-patient communication from five survey items concerned with interpersonal aspects of care. Mixed-effect linear regression models were used to estimate age- and gender-specific differences between white British patients and patients of the same age and gender from each other ethnic group.
resultsThere was strong evidence (P<0.001 for age by gender by ethnicity three-way interaction term) that the effect of ethnicity on reported GP-patient communication varied by both age and gender. The difference in scores between white British and other responders on doctor-patient communication items was largest for older, female Pakistani and Bangladeshi responders, and for younger responders who described their ethnicity as 'Any other white'.
conclusionThe identification of groups with particularly marked differences in experience of GP-patient communication--older, female, Asian patients and younger 'Any other white' patients--underlines the need for a renewed focus on quality of care for these groups.
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