Evidence map›Paper›PMID 26373841›Full record

ArticleBMC health services research2015

Healthcare professionals' views on patient-centered care in hospitals.

Mathilde Berghout, Job van Exel, Laszlo Leensvaart, Jane M Cramm

Abstract read
In one paragraph

Article in BMC health services research, 2015. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 50 papers.

0numbers the graph read from it
0cells of the map it votes in
50citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

50 citing papers in PubMed.

  1. Quality of life among women of reproductive age during the accumulation of multiple chronic conditions.Quality of life research : an international journal of quality of life aspects of treatment, care and rehabilitation · 2026
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  2. Balancing ideals and realities: health care professionals' perspectives of and attitudes toward digital patient-centered cancer care.Quality of life research : an international journal of quality of life aspects of treatment, care and rehabilitation · 2026
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  5. Exploring interdisciplinary perspectives on the implementation ofJournal of Alzheimer's disease : JAD · 2025
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  10. Different views on collaboration between older persons, informal caregivers and care professionals.Health expectations : an international journal of public participation in health care and health policy · 2024
    Article
  11. Review
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  17. Audiologists' presbycusis and associated tinnitus counselling practices within the KwaZulu-Natal province.The South African journal of communication disorders = Die Suid-Afrikaanse tydskrif vir Kommunikasieafwykings · 2022
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  18. Article
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  20. Patients as team members: Factors affecting involvement in treatment decisions from the perspective of patients with a chronic condition.Health expectations : an international journal of public participation in health care and health policy · 2022
    Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors.

Mathilde BerghoutInstitute of Health Policy and Management, Erasmus University Rotterdam, Rotterdam, The Netherlands. mathildeberghout@hotmail.com.
Job van ExelInstitute of Health Policy and Management, Erasmus University Rotterdam, Rotterdam, The Netherlands. vanexel@bmg.eur.nl.
Laszlo LeensvaartInstitute of Health Policy and Management, Erasmus University Rotterdam, Rotterdam, The Netherlands. laszlo.leensvaart@hotmail.com.
Jane M CrammInstitute of Health Policy and Management, Erasmus University Rotterdam, Rotterdam, The Netherlands. cramm@bmg.eur.nl.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundPatient-centered care (PCC) is a main determinant of care quality. Research has shown that PCC is a multi-dimensional concept, and organizations that provide PCC well report better patient and organizational outcomes. However, little is known about the relative importance of PCC dimensions. The aim of this study was therefore to investigate the relative importance of the eight dimensions of PCC according to hospital-based healthcare professionals, and examine whether their viewpoints are determined by context.

methodsThirty-four healthcare professionals (16 from the geriatrics department, 15 from a surgical intensive care unit, 3 quality employees) working at a large teaching hospital in New York City were interviewed using Q methodology. Participants were asked to rank 35 statements representing eight dimensions of PCC extracted from the literature: patient preferences, physical comfort, coordination of care, emotional support, access to care, continuity and transition, information and education and family and friends. By-person factor analysis was used to reveal patterns of communality in statement rankings, which were interpreted and described as distinct viewpoints.

resultsThree main viewpoints on elements important for PCC were identified: "treating patients with dignity and respect," "an interdisciplinary approach" and "equal access and good outcomes." In these viewpoints, not all dimensions were equally important for PCC. Furthermore, the relative importance of the dimensions differed between departments. Context thus appeared to affect the relative importance of PCC dimensions.

conclusionHealthcare organizations wishing to improve PCC should consider the relative importance of PCC dimensions in their specific context of care provision, which may help to improve levels of patient-centeredness in a more efficient and focused manner. However, as the study sample is not representative and consisted only of professionals (not patients), the results cannot be generalized outside the sample. More research is needed to confirm our study findings.

Indexed as

Attitude of Health PersonnelHospitals, TeachingPatient-Centered CareAdultCounselingFactor Analysis, StatisticalFemaleHumansInterviews as TopicMaleMedical Staff, HospitalMiddle AgedNew York CityPatient PreferenceQualitative Research

Identifiers

PMID26373841
PMCPMC4572638

What OpenQuestion holds

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.