ArticleBMC public health2015
"Cultural brokerage" and beyond: piloting the role of an urban Aboriginal Mental Health Liaison Officer.
Article in BMC public health, 2015. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 13 papers, 1 of them a synthesis that pooled it.
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Who cites it
13 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Discharge interventions for First Nations people with a chronic condition or injury: a systematic review.BMC health services research · 2023Pooled it
- The development of aboriginal brain injury coordinator positions: a culturally secure rehabilitation service initiative as part of a clinical trial.Primary health care research & development · 2021Trial
- Interventions to improve equity in emergency departments for Indigenous people: A scoping review.Academic emergency medicine : official journal of the Society for Academic Emergency Medicine · 2025Article
- Examining global Indigenous community wellness worker models: a rapid review.International journal for equity in health · 2024Review
- Healthcare social network research and the ECHO model™: Exploring a community of practice to support cultural brokers and transfer cultural knowledge.BMC health services research · 2024Article
- Associations between dental care approachability and dental attendance among women pregnant with an Indigenous child: a cross-sectional study.BMC oral health · 2021Article
- Strengthening approaches to respond to the social and emotional well-being needs of Aboriginal and Torres Strait Islander people: the Cultural Pathways Program.Primary health care research & development · 2021Article
- Developing best practice guidelines for the psychosocial assessment of Aboriginal and Torres Strait Islander people presenting to hospital with self-harm and suicidal thoughts.The Australian and New Zealand journal of psychiatry · 2020Article
- The community health worker as service extender, cultural broker and social change agent: a critical interpretive synthesis of roles, intent and accountability.BMJ global health · 2020Article
- Re-development of mental health first aid guidelines for supporting Aboriginal and Torres Strait islanders who are experiencing suicidal thoughts and behaviour.BMC psychiatry · 2018Article
- Patient-Centered Values and Experiences with Emergency Department and Mental Health Crisis Care.Administration and policy in mental health · 2018Article
- The role of indigenous health workers in promoting oral health during pregnancy: a scoping review.BMC public health · 2018Article
- Re-development of mental health first aid guidelines for supporting Aboriginal and Torres Strait Islanders who are engaging in non-suicidal self-injury.BMC psychiatry · 2017Article
Corrections and comments
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundSuboptimal use of mental health services persists for Aboriginal and Torres Strait Islander peoples(1). Coupled with poorer life expectancy than other Australians, barriers to care have included poorly established partnership and communication among mental health services and Aboriginal peoples, and cultural insensitivity. As such, a goal of the Aboriginal mental health workforce is to engage their people and improve the social and emotional well-being of Aboriginal peoples. In 2013, the Northern Area Mental Health Service piloted a 0.8 full time equivalent position of an Aboriginal Mental Health Liaison Officer in an urban setting. Therefore, aims of this study were to describe the development of the role and stakeholder perceptions on how the role impacts on the typical journey of Aboriginal consumers engaging with mental health services. Meeting the aims may provide an exemplar for other mental health services.
methodsAn illustrative case study using quantitative and qualitative data collection was undertaken. Descriptive statistics were computed to profile consumers and referral pathways. Thematic analysis was used to profile key stakeholder perceptions of the role.
resultsThe Aboriginal Mental Health Liaison Officer received 37 referrals over a 9 month period. The major source of referral was from an emergency department (49 %). Seventy-three percent of referrals by the Aboriginal mental health liaison officer at discharge were to community mental health teams. Thematic analysis of data on the development of the role resulted in two themes themes; (1) realisation of the need to improve accessibility and (2) advocating for change. The description of the role resulted in four themes; (1) the initiator: initiating access to the service, (2) the translator: brokering understanding among consumers and clinicians, (3) the networker: discharging to the community, and (4) the facilitator: providing cyclic continuity of care.
conclusionsThe liaison component of the role was only a part of the multiple tasks the urban Aboriginal Mental Health Liaison Officer fulfils. As such, the role was positively described as influencing the lives of Aboriginal consumers and their families and improving engagement with health professionals in the mental health service in question.
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