Evidence map›Paper›PMID 26238704›Full record

ArticleInternational journal of medical informatics2015

Barriers to using eHealth data for clinical performance feedback in Malawi: A case study.

Zach Landis-Lewis, Ronald Manjomo, Oliver J Gadabu, Matthew Kam, Bertha N Simwaka, Susan L Zickmund, Frank Chimbwandira, Gerald P Douglas, Rebecca S Jacobson

Abstract readMulticenter Study
In one paragraph

Article in International journal of medical informatics, 2015. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 20 papers, 2 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
20citing papers in PubMed, 2 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

20 citing papers in PubMed, 2 syntheses or guidelines pooled it.

  1. Digital Health Data Quality Issues: Systematic Review.Journal of medical Internet research · 2023
    Pooled it
  2. Pooled it
  3. Article
  4. Dementia prevalence and risk factors in people with and without HIV in Malawi: A medical record review.Alzheimer's & dementia : the journal of the Alzheimer's Association · 2025
    Article
  5. Review
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  7. Scoping review of health information technology usability methods leveraged in Africa.Journal of the American Medical Informatics Association : JAMIA · 2023
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors.

Zach Landis-LewisCenter for Health Informatics for the Underserved, Department of Biomedical Informatics, University of Pittsburgh, Pittsburgh, PA, USA.
Ronald ManjomoBaobab Health Trust, Lilongwe, Malawi.
Oliver J GadabuBaobab Health Trust, Lilongwe, Malawi.
Matthew KamGoogle, New York, NY, USA.
Bertha N SimwakaThe Global Fund to Fight AIDS, Tuberculosis and Malaria, Geneva, Switzerland.
Susan L ZickmundCenter for Health Equity Research and Promotion, VA Medical Center, Pittsburgh, PA, USA.
Frank ChimbwandiraDepartment of HIV and AIDS, Ministry of Health, Lilongwe, Malawi.
Gerald P DouglasCenter for Health Informatics for the Underserved, Department of Biomedical Informatics, University of Pittsburgh, Pittsburgh, PA, USA.
Rebecca S JacobsonCenter for Health Informatics for the Underserved, Department of Biomedical Informatics, University of Pittsburgh, Pittsburgh, PA, USA. Electronic address: zjl1@pitt.edu.

Funding

The internship in Biomedical Research, Informatics, and Computer Science (iBRIC): Biomedical Informatics and Data Science research experiences for students from Minority Serving InstitutionsT15LM007059 · NLM · UNIVERSITY OF PITTSBURGH AT PITTSBURGH · PI HARRY S HOCHHEISER · 1987 to 2026
$23.9M
Implementation of Automated Guideline Adherence Feedback in MalawiR03TW009217 · FIC · UNIVERSITY OF PITTSBURGH AT PITTSBURGH · PI DOUGLAS, GERALD P, JACOBSON, REBECCA S · 2012 to 2013
$146k
FIC NIH HHS 1R03TW009217-01A1FIC NIH HHS R03 TW009217NLM NIH HHS 5T15LM007059-22NLM NIH HHS T15 LM007059
6 · The paper itself

Abstract

introductionSub-optimal performance of healthcare providers in low-income countries is a critical and persistent global problem. The use of electronic health information technology (eHealth) in these settings is creating large-scale opportunities to automate performance measurement and provision of feedback to individual healthcare providers, to support clinical learning and behavior change. An electronic medical record system (EMR) deployed in 66 antiretroviral therapy clinics in Malawi collects data that supervisors use to provide quarterly, clinic-level performance feedback. Understanding barriers to provision of eHealth-based performance feedback for individual healthcare providers in this setting could present a relatively low-cost opportunity to significantly improve the quality of care.

objectiveThe aims of this study were to identify and describe barriers to using EMR data for individualized audit and feedback for healthcare providers in Malawi and to consider how to design technology to overcome these barriers.

methodsWe conducted a qualitative study using interviews, observations, and informant feedback in eight public hospitals in Malawi where an EMR system is used. We interviewed 32 healthcare providers and conducted seven hours of observation of system use.

resultsWe identified four key barriers to the use of EMR data for clinical performance feedback: provider rotations, disruptions to care processes, user acceptance of eHealth, and performance indicator lifespan. Each of these factors varied across sites and affected the quality of EMR data that could be used for the purpose of generating performance feedback for individual healthcare providers.

conclusionUsing routinely collected eHealth data to generate individualized performance feedback shows potential at large-scale for improving clinical performance in low-resource settings. However, technology used for this purpose must accommodate ongoing changes in barriers to eHealth data use. Understanding the clinical setting as a complex adaptive system (CAS) may enable designers of technology to effectively model change processes to mitigate these barriers.

Indexed as

Attitude of Health PersonnelAttitude to ComputersUtilization ReviewCase-Control StudiesComputer LiteracyElectronic Health RecordsMalawiMeaningful UseNeeds AssessmentAudit and feedbackClinical guideline implementationData qualityeHealthElectronic medical recordsLow-resource settings

Identifiers

PMID26238704
PMCPMC4841462

What OpenQuestion holds

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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.