ArticleInternational journal of clinical pharmacy2015
Pharmacists' performance in a telephone-based simulated patient study after a mental health capacity-building program.
Article in International journal of clinical pharmacy, 2015. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.
What it found
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The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
5 citing papers in PubMed.
- Assessing insomnia management in community pharmacy setting in Jordan: A simulated patient approach.PloS one · 2019Article
- A simulated patient evaluation of pharmacist's performance in a men's mental health program.BMC research notes · 2018Article
- Patient care activities by community pharmacists in a capitation funding model mental health and addictions program.BMC psychiatry · 2018Observational
- A scoping review of community pharmacists and patients at risk of suicide.Canadian pharmacists journal : CPJ = Revue des pharmaciens du Canada : RPCArticle
- Pharmacists and their role in managing mental illness.Canadian pharmacists journal : CPJ = Revue des pharmaciens du Canada : RPCArticle
Corrections and comments
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundThe More Than Meds program was developed to enhance community pharmacy based services for people with mental illness.
objectiveTo evaluate the care of pharmacists who participated in this specific program using a telephone-based simulated patient with insomnia.
methodsA trained actor used a simulated patient case scenario and telephoned pharmacists (i.e., intervention group pharmacists) and a control group of pharmacists approximately 6 months following training. Pharmacists were scored on their assessment of the patient and problem, guidance provided on both pharmacological and nonpharmacological care, communications, and overall quality.
resultsSixty-three pharmacists (n = 29 intervention, n = 34 controls) were reached. Call duration was longer with intervention versus control group pharmacists [4.93 min (SD 2.3) vs. 4.00 min (SD 1.8)]. Medication recommendations were made by 76 and 100 % of intervention versus control pharmacists (p = 0.002), respectively. Intervention group pharmacists scored significantly higher on most components within communication and overall quality scores. Scores for assessing the patient, the problem, sleep, and medication supply were lower than expected for both groups.
conclusionIntervention group pharmacists performed better than controls on several components of a telephone-based simulated patient scenario for insomnia following More Than Meds training. More research is needed regarding telephone consultations in pharmacy practice.
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Registered trials
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