ArticlePloS one2015
Identifying elements of patient-centered care in underserved populations: a qualitative study of patient perspectives.
Article in PloS one, 2015. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 27 papers.
What it found
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Who cites it
27 citing papers in PubMed, 57 citations in OpenAlex.
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- Navigating Communication in Racially Concordant Care: Considerations for Medical Education.Family medicine · 2025Article
- Establishing consensus on nutrition competencies for medicine: a Delphi study.BMJ nutrition, prevention & health · 2024Article
- The humanistic care ability of nurses in 27 provinces in China: a multi-center cross-sectional study.Frontiers in medicine · 2024Article
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- Patient Perspectives After Surgery-Related Complications Among Breast Cancer Patients from a LMIC.Indian journal of surgical oncology · 2023Article
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- Influence of workplace stress and social support on humanistic caring ability in Chinese nurses.Nursing open · 2023Article
- Cultivating Anti-Racism Allies in Academic Medicine.Health equity · 2023Article
- Influencing factors of burnout and its dimensions among mental health workers during the COVID-19 pandemic.Nursing open · 2022Article
- User Experience of Symptom Checkers: A Systematic Review.AMIA ... Annual Symposium proceedings. AMIA Symposium · 2022Article
- Psychological capital has a positive correlation with humanistic care ability among nurses.Frontiers in psychology · 2022Article
- Quality indicators in telephone nursing - An integrative review.Nursing open · 2021Review
- Collegiate Student-Athletes' Perceptions of Patient-Centered Care Delivered by Athletic Trainers.Journal of athletic training · 2021Article
- Delivering remote consultations: Talking the talk.Musculoskeletal science & practice · 2021Article
- Patients' perspectives of facilitators and barriers to patient-centred care: insights from qualitative patient interviews.BMJ open · 2020Article
Corrections and comments
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Authors and funding
6 authors at 2 institutions in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Patient-centered care is an important goal in the delivery of healthcare. However, many patients do not engage in preventive medical care. In this pilot study, we conducted twenty in depth, semi-structured qualitative interviews at the University of Illinois at Chicago Health Sciences campus in a four month time frame. Many patients were underserved and underinsured, and we wanted to understand their experiences in the healthcare system. Using content analysis, several themes emerged from the interview data. Participants discussed the need for empathy and rapport with their providers. They identified provider behaviors that fostered a positive clinical relationship, including step-by step explanations of procedures, attention to body language and clinic atmosphere, and appropriate time management. Participants identified cost as the most common barrier to engaging in preventive care and discussed children and social support as motivating factors. A long-term relationship with a provider was an important motivator for preventive care, suggesting that the therapeutic alliance was essential to many patients. Conversely, many participants discussed a sense of dehumanization in the healthcare system, reporting that their life circumstances were overlooked, or that they were judged based on insurance status or ethnicity. We discuss implications for provider training and healthcare delivery, including the importance of patient-centered medical homes.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.