ArticleBMC family practice2015
Dealing with workplace violence in emergency primary health care: a focus group study.
Article in BMC family practice, 2015. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 24 papers, 1 of them a synthesis that pooled it.
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Who cites it
24 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Pooled it
- Article
- Prevalence and physicians' perception of workplace violence preventive measures in two Egyptian public hospitals.The Journal of the Egyptian Public Health Association · 2026Article
- Identifying the Most Critical Predictors of Workplace Violence Experienced by Junior Nurses: An Interpretable Machine Learning Perspective.Journal of nursing management · 2025Observational
- The importance and feasibility of hospital interventions to prevent and manage patient aggression and violence against physicians in China: a Delphi study.Human resources for health · 2024Article
- Assessing Workplace Violence: Methodological Considerations.La Medicina del lavoro · 2024Article
- The influence factors of medical disputes in Shanghai and implications - from the perspective of doctor, patient and disease.BMC health services research · 2022Article
- Rise in violence in general practice settings during the COVID-19 pandemic: implications for prevention.Family practice · 2021Article
- Analysis of Career Stage, Gender, and Personality and Workplace Violence in a 20-Year Nationwide Cohort of Physicians in Norway.JAMA network open · 2021Article
- Barriers, enablers, and opportunities for organisational follow-up of workplace violence from the perspective of emergency department nurses: a qualitative study.BMC emergency medicine · 2021Article
- Characteristics of aggressive incidents in emergency primary health care described by the Staff Observation Aggression Scale - Revised Emergency (SOAS-RE).BMC health services research · 2020Article
- Article
- Article
- The Staff Observation Aggression Scale - Revised (SOAS-R) - adjustment and validation for emergency primary health care.BMC health services research · 2018Article
- The association between workplace violence and physicians' and nurses' job satisfaction in Macau.PloS one · 2018Article
- The effects of patients initiated aggression on Chinese medical students' career planning.BMC health services research · 2017Article
- Article
- Workplace Violence against Health Care Workers in North Chinese Hospitals: A Cross-Sectional Survey.International journal of environmental research and public health · 2017Article
- Concern about Workplace Violence and Its Risk Factors in Chinese Township Hospitals: A Cross-Sectional Study.International journal of environmental research and public health · 2016Article
- Emergency primary care personnel's perception of professional-patient interaction in aggressive incidents -- a qualitative study.BMC family practice · 2016Article
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Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundPrevention and management of workplace violence among health workers has been described in different health care settings. However, little is known about which phenomena the emergency primary health care (EPC) organization should attend to in their strategies for preventing and managing it. In the current study, we therefore explored how EPC personnel have dealt with threats and violence from visitors or patients, focusing on how organizational factors affected the incidents.
methodsA focus group study was performed with a sample of 37 nurses and physicians aged 25-69 years. Eight focus group interviews were conducted, and the participants were invited to talk about their experiences of violence in EPC. Analysis was conducted by systematic text condensation, searching for themes describing the participants' experiences.
resultsFour main themes emerged for anticipating or dealing with incidents of threats or violence within the system: (1) minimizing the risk of working alone, (2) being prepared, (3) resolving the mismatch between patient expectations and the service offered, and (4) supportive manager response.
conclusionOur study shows a potential for development of better organizational strategies for protecting EPC personnel who are at risk from workplace violence.
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