ArticleClinical ophthalmology (Auckland, N.Z.)2015
Lead time for appointment and the no-show rate in an ophthalmology clinic.
Article in Clinical ophthalmology (Auckland, N.Z.), 2015. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 25 papers.
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Who cites it
25 citing papers in PubMed.
- Sustainable waiting time reductions after introducing the STAT model for access and triage: 12-month follow up of a stepped wedge cluster randomised controlled trial.BMC health services research · 2020Trial
- Patterns of appointment cancellations and no-shows across and within ophthalmology subspecialties.Eye (London, England) · 2026Article
- Identifying Patients at High Risk of Lapses in Diabetic Retinopathy Care: A Machine Learning Study.Ophthalmology science · 2026Article
- Lead Times of Optometry Services in Selected Public Hospitals in Rural South Africa.Clinical optometry · 2026Article
- Neighborhood Poverty and Clinic Attendance in the Michigan Screening and Intervention for Glaucoma and Eye Health Through Telemedicine Program.Journal of glaucoma · 2025Article
- Enhancing the Performance of Patient Appointment Scheduling: Outcomes of an Automated Waitlist Process to Improve Patient Wait Times for Appointments.Health services insights · 2025Article
- Evaluation of no-show rate in outpatient clinics with open access scheduling system: A systematic review.Health science reports · 2024Article
- Evaluating the Relationship between Neighborhood-Level Social Vulnerability and Patient Adherence to Ophthalmology Appointments.Ophthalmic epidemiology · 2024Article
- Distance Matters: Investigating No-Shows in a Large Rural Provider Network.Clinical medicine & research · 2023Article
- Implementation of a pilot teleretinal screening protocol for hydroxychloroquine retinopathy in a Los Angeles County safety net clinic.Journal of telemedicine and telecare · 2023Article
- Racial, Ethnic, and Socioeconomic Disparities Drive Appointment No-Show in Patients with Chronic Eye Disease.Journal of racial and ethnic health disparities · 2023Article
- Risk Factors for Operating Room No-Show in an Academic Otolaryngology Practice.The Laryngoscope · 2022Article
- Impact of United States 2017 Immigration Policy changes on missed appointments at two Massachusetts Safety-Net Hospitals.Journal of immigrant and minority health · 2022Article
- Predictors of No-Show in Neurology Clinics.Healthcare (Basel, Switzerland) · 2022Article
- Approach of an Academic Ophthalmology Department to Recovery During the Coronavirus Pandemic.Clinical ophthalmology (Auckland, N.Z.) · 2022Article
- Article
- [Adherence to anti-VEGF treatment-Considerations and practical recommendations].Der Ophthalmologe : Zeitschrift der Deutschen Ophthalmologischen Gesellschaft · 2021Review
- Shorter outpatient wait-times for buprenorphine are associated with linkage to care post-hospital discharge.Drug and alcohol dependence · 2021Article
- Article
- Prevalence and predictors of no-shows to physical therapy for musculoskeletal conditions.PloS one · 2021Article
Corrections and comments
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Authors and funding
2 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
purposeThe purpose of this study was to determine if there is a correlation between the time in advance an appointment is scheduled and the no-show rate.
methodsThis was a cross-sectional study conducted in an outpatient ophthalmology clinic. Appointment data were analyzed for 51,529 ophthalmology appointments in the computerized scheduling database during a 12-month period.
resultsThe average no-show rate was 21.7% and 6.6% for resident- and faculty-clinic, respectively (P<0.001). The no-show rate increased, and the likelihood an appointment would be kept decreased as the time in advance an appointment was scheduled increased. With a lead time for appointment of 0-2 weeks, the average no-show rate was 9.1% and 2.4% for the resident- and faculty-clinic, respectively. With a lead time for appointment of 6 months, the average no-show rate increased to 38.3% (P<0.001) and 6.9% (P<0.001) for the resident-and faculty-clinic, respectively. A predicted no-show rate model showed approximately 2% reduction of the no-show rate for 10% increase of the proportion of patients scheduled within 2 weeks, potentially reducing the no-show rate by nearly 60% with all appointments scheduled 0-2 weeks in advance.
conclusionClinic no-show rate increased as appointment lead time increased. Predictive models suggest that the implementation of a short-term appointment scheduling strategy may reduce the overall clinic no-show rate, particularly in clinic populations with a high no-show rate.
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