ArticleFamily practice2015
Estimating the burden of minor ailment consultations in general practices and emergency departments through retrospective review of routine data in North East Scotland.
Article in Family practice, 2015. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 44 papers, 2 of them syntheses that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
44 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Impact of physician assistants on quality of care: rapid review.BMJ (Clinical research ed.) · 2025Pooled it
- Methodological considerations in clinical outcomes assessment of pharmacy-based minor ailments management: A systematic review.PloS one · 2018Pooled it
- A cost utility analysis alongside a cluster-randomised trial evaluating a minor ailment service compared to usual care in community pharmacy.BMC health services research · 2021Trial
- Proposed ICD-10 framework for identifying emergency department visits that may be impacted by community pharmacy care clinics.International journal of clinical pharmacy · 2026Article
- Community Pharmacists' Management of Minor Ailments in Tripoli, Libya: An Exploratory Study of Practices, Prevalence, and Challenges.Farmaceuticos comunitarios · 2026Article
- Article
- How can community pharmacists be supported to manage skin conditions? A multistage stakeholder research prioritisation exercise.BMJ open · 2024Article
- (Un)timely care: findings from the Waiting Times project.Wellcome open research · 2024Article
- Attitudes of community pharmacists towards extending their professional roles in Oman.Journal of pharmaceutical policy and practice · 2024Article
- Trends in the Cost of Medicines, Consultation Fees and Clinic Visits in Malaysia's Private Primary Healthcare System: Employer Health Insurance Coverage.Journal of multidisciplinary healthcare · 2023Article
- Identification of high-risk patients for referral through machine learning assisting the decision making to manage minor ailments in community pharmacies.Frontiers in pharmacology · 2023Article
- Publics' Knowledge, Perception and Practice on Management of Minor Ailment in Community Pharmacy in Malaysia.Patient preference and adherence · 2023Article
- A machine learning and blockchain based secure and cost-effective framework for minor medical consultations.Sustainable computing : informatics and systems · 2022Article
- Telemedicine and virtual respiratory care in the era of COVID-19.ERJ open research · 2022Review
- Young adults' healthcare utilisation and healthcare needs: Perceptions and experiences of healthcare providers.Health expectations : an international journal of public participation in health care and health policy · 2022Article
- A mixed-methods systematic review of the prevalence, reasons, associated harms and risk-reduction interventions of over-the-counter (OTC) medicines misuse, abuse and dependence in adults.Journal of pharmaceutical policy and practice · 2021Review
- Understanding young adults' reasons for seeking 'clinically unnecessary' urgent and emergency care: A qualitative interview study.Health expectations : an international journal of public participation in health care and health policy · 2021Article
- Community Pharmacy Minor Ailment Service (PMAS): An Untapped Resource for Children and Their Carers.Pharmacy (Basel, Switzerland) · 2021Article
- Pharmacist Prescribing for Minor Ailments Service Development: The Experience in Ontario.Pharmacy (Basel, Switzerland) · 2021Article
- Increasing access to erectile dysfunction treatment via pharmacies to improve healthcare provider visits and quality of life: Results from a prospective real-world observational study in the United Kingdom.International journal of clinical practice · 2021Observational
Corrections and comments
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Authors and funding
10 authors.
Funding
Abstract
backgroundMinor ailment attendances in general practices and emergency departments (EDs) place significant burden on health care resources.
objectivesTo estimate the prevalence and type of minor ailment consultations for adults in general practice and ED that could be managed in a community pharmacy.
methodsRetrospective review of routine data from general practices (n = 2) and one ED in North East Scotland. Two independent consensus panels assessed each consultation summary to determine whether it represented a minor ailment. Outcomes included prevalence of consultations for minor ailments in general practice and ED and frequency of different minor ailment type that could be managed in community pharmacies.
resultsIn total, of the 494 general practice and 550 ED consultations assessed, 13.2% [95% confidence interval (CI): 18.6-25.9%] and 5.3% (95% CI: 4.0-8.0%), respectively, were categorized as minor ailments suitable for management in community pharmacies. Consensus among panel members was moderate for general practice consultations, but fair to poor for ED consultations. Agreement between uni- and multi-disciplinary panels was good. Applied to national data, these estimates would equate to ~18 million general practice and 6500000 ED consultations that could be redirected to community pharmacy, equating to ~£1.1 billion in resources.
conclusionMinor ailment consultations still present a major burden on higher cost settings. Effective strategies are needed to raise awareness among patients and health professionals regarding conditions that can be managed effectively in pharmacies and to change patient health-seeking behaviour for such conditions.
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