ArticleStudies in family planning2014
Accuracy of standard measures of family planning service quality: findings from the simulated client method.
Article in Studies in family planning, 2014. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 27 papers, 2 of them syntheses that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
27 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Comparability of family planning quality of care measurement tools in low-and-middle income country settings: a systematic review.Reproductive health · 2021Pooled it
- Comparing the use of direct observation, standardized patients and exit interviews in low- and middle-income countries: a systematic review of methods of assessing quality of primary care.Health policy and planning · 2021Pooled it
- Measuring Informed Choice for Contraception in Burkina Faso: Comparing self-rated and researcher-ascribed measures.Social indicators research · 2025Article
- Can behavioral science advance breastfeeding-friendly primary care? Key findings from an evaluation in Kosovo.PLOS global public health · 2025Article
- Asymmetry in contraceptive information at two sites in Burkina Faso.AJOG global reports · 2024Article
- Assessing the validity of maternal report on breastfeeding counselling in Kosovo's primary health facilities.BMC pregnancy and childbirth · 2024Article
- Measuring Contraceptive Autonomy at Two Sites in Burkina Faso: A First Attempt to Measure a Novel Family Planning Indicator.Studies in family planning · 2023Article
- Article
- Quality of sexual and reproductive health services for adolescents and young people in public health facilities in Southwest Nigeria: a mystery client study.Global health action · 2022Article
- Facility readiness to remove subdermal contraceptive implants in 6 sub-Saharan African countries.AJOG global reports · 2022Article
- Measuring Quality of Maternal, Neonatal, Child, Reproductive Health and Nutrition Care with tools developed by the RADAR project and tested in Sub Saharan Africa.Global health action · 2022Article
- The Know-Do Gap: Understanding and Improving Service Quality Among Pharmacies Providing Injectable Contraceptives Through a Mystery Client Study in Nepal.Global health, science and practice · 2022Article
- Quality of care in public sector family planning services in KwaZulu-Natal, South Africa: a qualitative evaluation from community and health care provider perspectives.BMC health services research · 2021Article
- Client-provider interaction: understanding client experience with family planning service providers through the mystery client approach in India.Sexual and reproductive health matters · 2020Article
- Quality of Long-acting Reversible Contraception Provision in Lomé, Togo.Open access journal of contraception · 2020Article
- Family planning counseling and its associations with modern contraceptive use, initiation, and continuation in rural Uttar Pradesh, India.Reproductive health · 2019Article
- Knowledge, provision of information and barriers to high quality medication abortion provision by pharmacists in Uttar Pradesh, India.BMC health services research · 2019Article
- Evaluating Quality of Contraceptive Counseling: An Analysis of the Method Information Index.Studies in family planning · 2019Article
- Counseling and Knowledge of Danger Signs of Pregnancy Complications in Haiti, Malawi, and Senegal.Maternal and child health journal · 2018Article
- Overall user satisfaction with family planning services and associated quality care factors: a cross-sectional analysis.Reproductive health · 2018Article
Corrections and comments
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Authors and funding
4 authors.
Funding
Abstract
In the field of international family planning, quality of care as a reproductive right is widely endorsed, yet we lack validated data-collection instruments that can accurately assess quality in terms of its public health importance. This study, conducted within 19 public and private facilities in Kisumu, Kenya, used the simulated client method to test the validity of three standard data-collection instruments used in large-scale facility surveys: provider interviews, client interviews, and observation of client-provider interactions. Results found low specificity and low positive predictive values in each of the three instruments for a number of quality indicators, suggesting that the quality of care provided may be overestimated by traditional methods of measurement. Revised approaches to measuring family planning service quality may be needed to ensure accurate assessment of programs and to better inform quality-improvement interventions.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.