ArticleBMJ open2014
Physician user satisfaction with an electronic medical records system in primary healthcare centres in Al Ain: a qualitative study.
Article in BMJ open, 2014. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 29 papers, 3 of them syntheses that pooled it.
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Who cites it
29 citing papers in PubMed, 3 syntheses or guidelines pooled it.
- The impact of eHealth use on general practice workload in the pre-COVID-19 era: a systematic review.BMC health services research · 2024Pooled it
- Perceptions of healthcare professionals about the adoption and use of EHR in Gulf Cooperation Council countries: a systematic review.BMJ health & care informatics · 2020Pooled it
- Developing an evidence base of best practices for integrating computerized systems into the exam room: a systematic review.Journal of the American Medical Informatics Association : JAMIA · 2017Pooled it
- Usability and satisfaction of electronic medical records Interface and its relationship with work design among healthcare professionals at universal health insurance settings in Port Said, Egypt.Health policy OPEN · 2026Article
- Physicians' Perceptions of, and Satisfaction with, Electronic Medical Record Systems in St. Paul's Hospital Millennium Medical College, Addis Ababa, Ethiopia.Healthcare (Basel, Switzerland) · 2026Article
- Initial Implementation of E-Prescribing: Evidence from Eastern Taiwan.Healthcare (Basel, Switzerland) · 2026Article
- Article
- Stakeholders' experiences, perceptions and satisfaction with an electronic appointment system: a qualitative content analysis.BMC health services research · 2025Article
- Evaluating CFIR 2.0 in identifying digital twin implementation challenges in healthcare: bridging the dichotomy between engineering and healthcare communities.Frontiers in digital health · 2025Article
- Article
- Doctors Perceptions Regarding Electronic Systems at Primary Healthcare Centers in Qassim Region, Saudi Arabia.Cureus · 2023Article
- Effect of electronic health records on doctor-patient relationship in Arabian gulf countries: a systematic review.Frontiers in digital health · 2023Review
- User Satisfaction of Using Electronic Medical Record System and Its Associated Factors among Healthcare Professionals in Ethiopia: A Cross-Sectional Study.BioMed research international · 2023Article
- Healthcare professionals' satisfaction toward the use of district health information system and its associated factors in southwest Ethiopia: using the information system success model.Frontiers in digital health · 2023Article
- Healthcare providers' readiness for electronic health record adoption: a cross-sectional study during pre-implementation phase.BMC health services research · 2022Article
- The Experience and Satisfaction of Physicians with Electronic Health Systems in Healthcare Establishments in Jazan, Saudi Arabia.Journal of multidisciplinary healthcare · 2022Article
- Digital Disruption and Big Data in Healthcare - Opportunities and Challenges.ClinicoEconomics and outcomes research : CEOR · 2022Article
- Understanding patient needs and gaps in radiology reports through online discussion forum analysis.Insights into imaging · 2021Article
- Knowledge of electronic medical records system among frontline health care workers in Jos University teaching hospital, Plateau State Nigeria.International journal of research in medical sciences · 2020Article
- Factors Influencing Healthcare Professionals' Perception towards EHR/EMR Systems in Gulf Cooperation Council Countries: A Systematic Review.Oman medical journal · 2020Article
Corrections and comments
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Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectivesTo explore physician satisfaction with an electronic medical records (EMR) system, to identify and explore the main limitations of the system and finally to submit recommendations to address these limitations.
designA descriptive qualitative study that entailed three focus group interviews was performed among physicians using open-ended questions. The interviews were audiotaped, documented and transcribed verbatim. The themes were explored and analysed in different categories.
settingThe study was conducted in primary healthcare centres (PHC) in Al Ain, United Arab Emirates (UAE).
participantsA total of 23 physicians, all using the same EMR system, attended one of three focus groups held in PHC in Al Ain Medical District. Each focus group consisted of 7-9 physicians working in PHC as family medicine specialists, residents or general practitioners. PRIMARY OUTCOME MEASURE: Physician satisfaction with the EMR system.
resultsKey themes emerged and were categorised as physician-dependent, patient-related and system-related factors. In general, physicians were satisfied with the EMR system in spite of initial difficulties with implementation. Most participants identified that the long time required to do the documentation affected their practice and patient communication. Many physicians expressed satisfaction with the orders and results of laboratory and radiology functions and they emphasised that this was the strongest point in the EMR. They were also satisfied with the electronic prescription function, stating that it reduced errors and saved time.
conclusionsPhysicians are satisfied with the EMR and have a positive perception regarding the application of the system. Several themes emerged during this study that need to be considered to enhance the EMR system. Further studies need to be conducted among other healthcare practitioners and patients to explore their attitude and perception about the EMR.
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