ArticlePatient preference and adherence2014
Determinants of patient satisfaction with hospital health care in psychiatry: results based on the SATISPSY-22 questionnaire.
Article in Patient preference and adherence, 2014. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 14 papers.
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14 citing papers in PubMed, 30 citations in OpenAlex.
- Trial
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- Predictors of psychiatric readmission within 12 months following discharge from inpatient units in Alberta, Canada.Global mental health (Cambridge, England) · 2026Article
- Psychometric Assessment of an Item Bank for Adaptive Testing on Patient-Reported Experience of Care Environment for Severe Mental Illness: Validation Study.JMIR mental health · 2024Article
- Pharmacy services and psychiatric patient satisfaction among community-based health insurance users in Ethiopia.Frontiers in medicine · 2024Article
- A Scoping Review of Adult Inpatient Satisfaction with Mental Health Services.Healthcare (Basel, Switzerland) · 2023Article
- Therapeutic Relationships in Applied Behavior Analysis: Current Status and Future Directions.Behavior analysis in practice · 2023Article
- Predictors of Satisfaction with Care in Patients Suffering from Schizophrenia Treated Under Community Mental Health Teams.Community mental health journal · 2022Article
- Patient satisfaction and associated factors among psychiatry outpatients of St Paulo's Hospital, Ethiopia.General psychiatry · 2020Article
- Satisfaction of psychiatric inpatients in China: clinical and institutional correlates in a national sample.BMC psychiatry · 2019Article
- The Patient-Reported Experience Measure for Improving qUality of care in Mental health (PREMIUM) project in France: study protocol for the development and implementation strategy.Patient preference and adherence · 2019Article
- Subjectively different but objectively the same? Three profiles of QoL in people with severe mental health problems.Quality of life research : an international journal of quality of life aspects of treatment, care and rehabilitation · 2018Article
- The effects of patient and physician characteristics on early outpatient satisfaction with substance dependence care: results of the SUBUSQOL study.Patient preference and adherence · 2017Article
- Satisfaction and associated factors of outpatient psychiatric service consumers in Ethiopia.Patient preference and adherence · 2016Article
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Authors and funding
7 authors at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundThe aim of our study was to identify patient- and care-related factors that are associated with patients' satisfaction with psychiatric hospital care, using a specific, self-administered questionnaire based exclusively on the patient's point of view: the Satisfaction with Psychiatry Care Questionnaire-22 (SATISPSY-22).
methodsThis cross-sectional study was conducted in the psychiatric departments of two French public university teaching hospitals. The data collected included sociodemographic information, clinical characteristics, care characteristics, and the SATISPSY-22. A multivariate analysis using multiple linear regressions was performed to determine the variables potentially associated with satisfaction levels.
resultsTwo hundred seventy patients were enrolled in our study. Only one moderate association was found between satisfaction and sociodemographic characteristics: the personal experience dimension with age (β=0.15). Clinical improvement was moderately associated with higher global satisfaction (β=-0.15), higher satisfaction with quality of care (β=-0.19), and higher satisfaction with food (β=-0.18). Stronger associations with satisfaction were found for care characteristics, particularly the therapeutic alliance with all of the satisfaction dimensions (β, 0.20-0.43) except food, and for seclusion with global satisfaction (β=-0.33) and personal experience (β=-0.32). Patients with previous hospitalization also had a higher level of satisfaction with quality of care compared with patients who were admitted for the first time (β=-0.15).
conclusionThis study has identified a number of potential determinants of satisfaction. The therapeutic relationship and seclusion were the most important features associated with a patient's satisfaction. These factors might be amenable through intervention, which, in turn, might be expected to improve satisfaction, patients' management, and health outcomes in psychiatric hospitals.
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