Evidence map›Paper›PMID 25207618›Full record

ArticleInformatics in primary care2014

Approaches and challenges to optimising primary care teams' electronic health record usage.

Nancy Pandhi, Wan-Lin Yang, Zaher Karp, Alexander Young, John W Beasley, Sally Kraft, Pascale Carayon

Abstract read
In one paragraph

Article in Informatics in primary care, 2014. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 16 papers.

0numbers the graph read from it
0cells of the map it votes in
16citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

16 citing papers in PubMed.

  1. Trial
  2. Article
  3. Article
  4. Article
  5. Article
  6. Article
  7. Article
  8. Canadian family physician Medecin de famille canadien · 2020
    Article
  9. Article
  10. Article
  11. Performance payment challenges for family physician program.Journal of education and health promotion · 2020
    Article
  12. Article
  13. Review
  14. Article
  15. Article
  16. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Nancy PandhiUW Health, Primary Care Academics Transforming Healthcare, 800 University Bay Drive, Madison, WI 53705, USA; University of Wisconsin School of Medicine and Public Health, Department of Family Medicine, 1100 Delaplaine Court, Madison, WI 53715, USA; UW Health, Primary Care Academics Transforming Healthcare, 800 University Bay Drive, Box 9445 Madison, WI 53705, USA. nancy.pandhi@fammed.wisc.edu.
Wan-Lin YangNational Cheng Kung University, Center of Teacher Education, 1 Ta-Hsueh Road Tainan City, Taiwan, ROC; National Cheng Kung University, Institute of Education, No. 1, University Road, Tainan City, Taiwan, ROC.
Zaher KarpUW Health, Primary care Academics Transforming Healthcare, 800 University Bay Drive, Madison, WI 53705, USA; University of Wisconsin School of Medicine and Public Health, Department of Family Medicine, 1100 Delaplaine Court, Madison, WI 53715, USA; University of Wisconsin School of Medicine and Public Health, Department of Population Health Sciences, 610 North Walnut Street, Madison, WI 53726, USA.
Alexander YoungUniversity of Wisconsin School of Medicine and Public Health, Department of Family Medicine, 1100 Delaplaine Court, Madison, WI 53715, USA.
John W BeasleyUniversity of Wisconsin School of Medicine and Public Health, Department of Family Medicine, 1100 Delaplaine Court, Madison, WI 53715, USA; University of Wisconsin, Department of Industrial and Systems Engineering, 1415 Engineering Drive, Madison, WI 53706, USA.
Sally KraftUW Health, Primary care Academics Transforming Healthcare, 800 University Bay Drive, Madison, WI 53705, USA; University of Wisconsin School of Medicine and Public Health, Department of Medicine, 750 Highland Avenue, Madison, WI 53705, USA; Quality, Safety and Innovation, UW Health, 7974 UW Health Court, Middleton, WI 53562, USA.
Pascale CarayonUniversity of Wisconsin, Department of Industrial and Systems Engineering, 1415 Engineering Drive, Madison, WI 53706, USA; University of Wisconsin, Center for Quality and Productivity Improvement, 1415 Engineering Drive, Madison, WI 53706, USA.

Funding

Institutional Clinical and Translational Science AwardUL1TR000427 · NCATS · UNIVERSITY OF WISCONSIN-MADISON · PI DREZNER, MARC KENNETH · 2012 to 2016
$32.2M
Continuity of Care and the Health of Older AdultsK08AG029527 · NIA · UNIVERSITY OF WISCONSIN-MADISON · PI PANDHI, NANCY · 2009 to 2013
$669k
NCATS NIH HHS UL1 TR000427NCATS NIH HHS UL1TR000427NIA NIH HHS K08 AG029527NIA NIH HHS LK08AG029527
6 · The paper itself

Abstract

backgroundAlthough the presence of an electronic health record (EHR) alone does not ensure high quality, efficient care, few studies have focused on the work of those charged with optimising use of existing EHR functionality.

objectiveTo examine the approaches used and challenges perceived by analysts supporting the optimisation of primary care teams' EHR use at a large U.S. academic health care system.

methodsA qualitative study was conducted. Optimisation analysts and their supervisor were interviewed and data were analysed for themes.

resultsAnalysts needed to reconcile the tension created by organisational mandates focused on the standardisation of EHR processes with the primary care teams' demand for EHR customisation. They gained an understanding of health information technology (HIT) leadership's and primary care team's goals through attending meetings, reading meeting minutes and visiting with clinical teams. Within what was organisationally possible, EHR education could then be tailored to fit team needs. Major challenges were related to organisational attempts to standardise EHR use despite varied clinic contexts, personnel readiness and technical issues with the EHR platform. Forcing standardisation upon clinical needs that current EHR functionality could not satisfy was difficult.

conclusionsDedicated optimisation analysts can add value to health systems through playing a mediating role between HIT leadership and care teams. Our findings imply that EHR optimisation should be performed with an in-depth understanding of the workflow, cognitive and interactional activities in primary care.

Indexed as

Patient Care TeamElectronic Health RecordsHumansInterviews as TopicLeadershipPrimary Health CareQualitative ResearchUnited States

Identifiers

PMID25207618
PMCPMC4258388

What OpenQuestion holds

Textmetadata
LicenceTDM
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.