ArticleInternational journal of clinical pharmacy2014
Satisfaction of HIV patients with pharmaceutical services in South Eastern Nigerian hospitals.
Article in International journal of clinical pharmacy, 2014. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 8 papers.
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Who cites it
8 citing papers in PubMed.
- Patient-centred care measurement in sub-Saharan Africa: a scoping review of the evidence (1990-2024).International health · 2026Article
- Optimizing primary healthcare experience: assessing client satisfaction in Kaduna State, Northwest Nigeria.BMC primary care · 2024Article
- Patients' Satisfaction With Pharmaceutical Care Services in Asthma: An Intervention Study in 2 Nigerian Hospitals.Journal of patient experience · 2021Article
- Satisfaction of Nigerian patients with health services: a protocol for a systematic review.Systematic reviews · 2019Article
- Facilitators and strategies to implement clinical pharmacy services in a metropolis in Northeast Brazil: a qualitative approach.BMC health services research · 2018Article
- Comparison of health system responsiveness between HIV and non-HIV patients at infectious disease clinics in Yunnan, China.Patient preference and adherence · 2018Article
- Clients' satisfaction with HIV treatment services in Bamenda, Cameroon: a cross-sectional study.BMC health services research · 2016Article
- HIV Patients' Satisfaction with Pharmaceutical Care at a Nigerian Tertiary Healthcare Facility During the Covid-19 Pandemic.Journal of the International Association of Providers of AIDS CareArticle
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Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundPharmacists play an important role in the care of HIV patients especially by providing pharmaceutical care. Thus it is imperative to assess the experience and satisfaction of HIV patients with the pharmaceutical services they receive as this will ensure that quality care is provided.
objectiveThe objective of this study was to assess HIV-infected patients' satisfaction with pharmaceutical services provided in South-Eastern Nigeria's HIV/AIDS clinics. A secondary aim was to repeat the validation process in order to confirm the initial validation of 'Patient Satisfaction with Pharmaceutical Service' (PSPS) questionnaire.
methodsThe survey was conducted in six HIV/AIDS clinics in South-Eastern Nigeria. Multi-stage sampling technique was used to select the clinics. The level of satisfaction of the participants was determined. Variance in satisfaction score among the different demographic variables was also assessed. Re-validation techniques employed include factor analysis, reliability test, and construct validity. Results The response rate was 81.85 % (1,637 patients). With the exception of item 12 which examined provision of written information by pharmacists, the average score obtained in the survey was high. Most of the average scores ranged from 4 to 5, signifying that responses ranged from agree to strongly agree. Re-validation of the PSPS questionnaire revealed the same result obtained in the original validation exercise.
conclusionHIV patients were highly satisfied with services rendered by the pharmacists in South-Eastern HIV clinics in Nigeria and PSPS proved to be a reliable and valid instrument for measuring satisfaction of HIV patients with pharmaceutical services.
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