ArticleMedical care research and review : MCRR2014
Examining the role of patient experience surveys in measuring health care quality.
Article in Medical care research and review : MCRR, 2014. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT07699731 (The Effect of Pre-procedural Anxiety Level on Procedure Tolerability and Quality of ERCP in Consciously Sedated Patients), which is not on this map. Cited by 385 papers, 6 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
The Effect of Pre-procedural Anxiety Level on Procedure Tolerability and Quality of ERCP in Consciously Sedated Patients
Who cites it
385 citing papers in PubMed, 6 syntheses or guidelines pooled it.
- Differences in Cancer Patient Experience by Race, Ethnicity, and Preferred Language: A Systematic Review.Cancer medicine · 2026Pooled it
- Impact of digital health interventions on patient satisfaction in outpatient gastrointestinal endoscopy: a systematic review.BMJ open gastroenterology · 2025Pooled it
- Experiences of individuals presenting to the emergency department for mental health reasons: A systematic mixed studies review.The Australian and New Zealand journal of psychiatry · 2024Pooled it
- Experiences and challenges of acute coronary syndrome patients in care provision: a qualitative systematic review.Systematic reviews · 2024Pooled it
- A systematic review of research on empathy in health care.Health services research · 2023Pooled it
- A systematic literature review of patient self-assessment instruments concerning quality of primary care in multiprofessional clinics.Family practice · 2022Pooled it
- Effects of pre-procedural video education and intra-procedural virtual reality on anxiety and pain during flexible cystoscopy: a randomized controlled trial.BMC urology · 2026Trial
- Evaluating User Engagement and Satisfaction With Digital Mental Health Interventions: Randomized Controlled Trial of a Text Messaging Program and e-Mental Health Resources.JMIR human factors · 2026Trial
- Assessing the impact of educational TV program intervention on transforming elderly patients, promote patient involvement, and mitigating violence toward physicians: a randomized controlled trial.BMC health services research · 2025Trial
- Predictors of the experience of a Cytosponge test: analysis of patient survey data from the BEST3 trial.BMC gastroenterology · 2023Trial
- Person-centred emergency care: translation and cross-cultural validation of the Australian Emergency Department Patient-Reported Experience Measure (ED PREM) in the Netherlands.Emergency medicine journal : EMJ · 2026Article
- Making Patient-reported Outcome Measures Patient-friendly: Applying "Patient-reported Outcomes Tools: Engaging Users and Stakeholders" Guidelines to a Graphical "Report Card" for Cleft Outcomes.Plastic and reconstructive surgery. Global open · 2026Article
- Developing Patient-Reported Outcome Measures of Timely Experience of Diagnosis (PROMOTE-Dx) for Cancer: Survey and Quality Measure Development Report.Rand health quarterly · 2026Article
- Efficiency and Humanism: The Impact of the Humanistic Charting Tool on Patient Experience in the Emergency Department.The western journal of emergency medicine · 2026Article
- Determining the MRI Examination Experience: The Relationship Between Waiting Times, Information Provision, and Patient Anxiety.Healthcare (Basel, Switzerland) · 2026Article
- Experiences and Perceptions of Patient Watch, a Rural Telehealth Case Management Model, for Frequent Presenters to the Emergency Department: A Longitudinal Mixed Methods Study.The Australian journal of rural health · 2026Article
- Understanding online hospital patient reviews: a nationwide cross-sectional analysis of polarity, actionability and themes.BMJ open quality · 2026Article
- Patient-centred care measurement in sub-Saharan Africa: a scoping review of the evidence (1990-2024).International health · 2026Article
- Designing recruitment strategies for population-based human biomonitoring: evidence on participation and representativeness from Latvia.Archives of public health = Archives belges de sante publique · 2026Article
- The Patient Experience Divide: How Income Relates to Care Quality in the Primary Care Setting.Medical care · 2026Article
325 more citing papers are in PubMed but not listed here.
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
8 authors.
Funding
Abstract
Patient care experience surveys evaluate the degree to which care is patient-centered. This article reviews the literature on the association between patient experiences and other measures of health care quality. Research indicates that better patient care experiences are associated with higher levels of adherence to recommended prevention and treatment processes, better clinical outcomes, better patient safety within hospitals, and less health care utilization. Patient experience measures that are collected using psychometrically sound instruments, employing recommended sample sizes and adjustment procedures, and implemented according to standard protocols are intrinsically meaningful and are appropriate complements for clinical process and outcome measures in public reporting and pay-for-performance programs.
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What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.