ArticleInternational journal of integrated care2014
Assessing patients' experience of integrated care: a survey of patient views in the North West London Integrated Care Pilot.
Article in International journal of integrated care, 2014. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 29 papers, 4 of them syntheses that pooled it.
What it found
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The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
29 citing papers in PubMed, 4 syntheses or guidelines pooled it.
- Real experiences and care needs of frail older patients: a systematic review of qualitative studies.Frontiers in public health · 2025Pooled it
- What is the impact of integrated care on the job satisfaction of primary healthcare providers: a systematic review.Human resources for health · 2023Pooled it
- Pooled it
- Does integrated care reduce hospital activity for patients with chronic diseases? An umbrella review of systematic reviews.BMJ open · 2016Pooled it
- The Provision of Care for Patients with Tuberculosis and Diabetes Mellitus Multi-Morbidity in Addis Ababa, Ethiopia: An Analysis of Patients' Perspectives.International journal of environmental research and public health · 2026Article
- Processes and challenges of integrating nutrition assessment, counselling, and support into health systems in Uganda: a case study of Tororo district.BMC nutrition · 2026Article
- Shifting from a provider-centered to a person-centered model of long-term care for older patients in Korea: a narrative review.Ewha medical journal · 2025Article
- Models of integrated care for multi-morbidity assessed in systematic reviews: a scoping review.BMC health services research · 2023Article
- Experiences of a Novel Integrated Service for Older Adults at Risk of Frailty: A Qualitative Study.Journal of patient experience · 2023Article
- Integrated Care ModelInternational journal of environmental research and public health · 2022Article
- The Impact of County Medical Community Reform on the Medical Service Efficiency of County-Level Public General Hospitals in China: A Case Study of Shanxi Province.International journal of environmental research and public health · 2022Article
- Patients' Perspectives on Determinants Avoidable Hospitalizations: Development and Validation of a Questionnaire.International journal of environmental research and public health · 2022Article
- Hearing the patient voice: a qualitative interview study exploring the patient experience of a nurse-led initiative to integrate and enhance primary and secondary healthcare pathways.Integrated healthcare journal · 2022Article
- The German pediatric integrated care survey (PICS-D): Translation, adaptation, and psychometric testing.Frontiers in pediatrics · 2022Article
- Nursing Care Coordination for Patients with Complex Needs in Primary Healthcare: A Scoping Review.International journal of integrated care · 2021Article
- ASK ME!-Routine measurement of patient experience with patient safety in ambulatory care: A mixed-mode survey.PloS one · 2021Article
- Key stakeholder experiences of an integrated healthcare pilot in Australia: a thematic analysis.BMC health services research · 2020Article
- How to improve care across boundaries.BMJ (Clinical research ed.) · 2020Article
- Observational
- A Behavioral Health Program for Alcohol Use Disorder, Substance Abuse, and Depression in Chronic Liver Disease.Hepatology communications · 2019Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
6 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
introductionDespite the importance of continuity of care and patient engagement, few studies have captured patients' views on integrated care. This study assesses patient experience in the Integrated Care Pilot in North West London with the aim to help clinicians and policymakers understand patients' acceptability of integrated care and design future initiatives.
methodsA survey was developed, validated and distributed to 2029 randomly selected practice patients identified as having a care plan.
resultsA total of 405 questionnaires were included for analysis. Respondents identified a number of benefits associated with the pilot, including increased patient involvement in decision-making, improved patient-provider relationship, better organisation and access to care, and enhanced inter-professional communication. However, only 22.4% were aware of having a care plan, and of these only 37.9% had a copy of the care plan. Knowledge of care plans was significantly associated with a more positive experience.
conclusionsThis study reinforces the view that integrated care can improve quality of care and patient experience. However, care planning was a complex and technically challenging process that occurred more slowly than planned with wide variation in quality and time of recruitment to the pilot, making it difficult to assess the sustainability of benefits.
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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.