Evidence map›Paper›PMID 24937149›Full record

ArticleThe Permanente journal2014

Successful practices in the use of secure e-mail.

Laura W Johnson, Terhilda Garrido, Kate Christensen, Matt Handley

Abstract read
In one paragraph

Article in The Permanente journal, 2014. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
9citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

9 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
  2. Twenty-first Century Bedside Manner: Exploring Patient-Centered Communication in Secure Messaging with Cancer Patients.Journal of cancer education : the official journal of the American Association for Cancer Education · 2021
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors.

Laura W JohnsonDirector of Strategic Optimization for the Health Information Technology Transformation and Analytics Department for Kaiser Permanente in Oakland, CA. laura.w.johnson@kp.org.
Terhilda GarridoVice President of Health Information Technology Transformation and Analytics in National Quality for Kaiser Permanente in Oakland, CA. terhilda.garrido@kp.org.
Kate ChristensenFormer Medical Director for the Internet Services Group of Kaiser Permanente in Oakland, CA. katethamina@live.com.
Matt HandleyMedical Director for Quality for Group Health and a Primary Care Physician in Seattle, WA. handley.m@ghc.org.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Physician use of secure e-mail with patients is anticipated to increase under Stage 2 Meaningful Use requirements, but little is known about how physicians can successfully incorporate it into daily work. We interviewed 27 "super user" physicians at Kaiser Permanente and Group Health who were identified by leaders as being technologically, operationally, and clinically adept and as having high levels of secure e-mail use with patients. They highly valued the use of secure e-mail with patients, despite concerns about a lack of adequate time to respond, and provided tips for using it successfully. They identified benefits that included better care and improved relationships with their patients.

Indexed as

Electronic MailAdultAttitude of Health PersonnelCaliforniaFamily PracticeFemaleHumansMalePhysician-Patient RelationsQuality of Health CareSurveys and QuestionnairesTime ManagementWorkflow

Identifiers

PMID24937149
PMCPMC4116265

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.