ArticleJournal of community health2015
Satisfaction with healthcare services among free clinic patients.
Article in Journal of community health, 2015. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 21 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
21 citing papers in PubMed.
- Bridging Gaps in Care: Evaluation of a Mobile Health Model Addressing Social Determinants and Harm Reduction in Eastern Puerto Rico.International journal of environmental research and public health · 2026Article
- Prehospital emergency care patient satisfaction scale [PECPSS] for care provided by emergency medical teams: Scale development and validation.AIMS public health · 2023Article
- Article
- Factors Influencing Healthcare Utilization Among Patients at Three Free Clinics.Journal of community health · 2022Article
- Emergency Nursing-Care Patient Satisfaction Scale (Enpss): Development and Validation of a Patient Satisfaction Scale with Emergency Room Nursing.Healthcare (Basel, Switzerland) · 2022Article
- Technical Meets Traditional: Language, Culture, and the Challenges Faced by Hmong Medical Interpreters.Journal of transcultural nursing : official journal of the Transcultural Nursing Society · 2022Article
- Don't Let Perfect Be the Enemy of Good: A Proof of Concept for a Custom National Data Repository of Quality Measures for Free and Charitable Clinics.Health equity · 2022Article
- Patient Satisfaction With Telehealth and Experiences During the COVID-19 Pandemic Among Uninsured Free Clinic Patients.Journal of patient experience · 2021Article
- Continuity of Care: Perspectives of Uninsured Free Clinic Patients.Journal of patient experience · 2019Article
- What Factors Affect Patient Satisfaction in Public Sector Hospitals: Evidence from an Emerging Economy.International journal of environmental research and public health · 2019Article
- Satisfaction of Outpatient Service Consumers and Associated Factors Towards the Health Service Given at Jimma Medical Center, South West Ethiopia.Patient related outcome measures · 2019Article
- Health Status and Social Characteristics Among the Uninsured Using a Mental Health Free Clinic.The journal of behavioral health services & research · 2018Article
- The Role of Health Literacy in Reducing Negative Perceptions of Breast Health and Treatment Among Uninsured Primary Care Patients.Journal of community health · 2016Article
- Article
- Why Uninsured Free Clinic Patients Don't Apply for Affordable Care Act Health Insurance in a Non-expanding Medicaid State.Journal of community health · 2016Article
- Women in Free Clinics: An Assessment of Health-Related Quality of Life for Prevention and Health Education.Journal of community health · 2015Article
- Mothers' satisfaction with two systems of providing care to their hospitalized children.Iranian Red Crescent medical journal · 2015Article
- Sun Protection Behaviors Associated with Self-Efficacy, Susceptibility, and Awareness among Uninsured Primary Care Patients Utilizing a Free Clinic.Dermatology research and practice · 2015Article
- Transportation and Other Nonfinancial Barriers Among Uninsured Primary Care Patients.Health services research and managerial epidemiologyArticle
- Evaluation of patient satisfaction of the status of appointment scheduling systems in outpatient clinics: Identifying patients' needs.Journal of advanced pharmaceutical technology & researchArticle
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Free clinics provide free or reduced fee health services to the un- or under-insured. Patient engagement is important to understand patients' needs and to improve healthcare systems. There are few studies that examined patient engagement and satisfaction among the underserved and how patients perceive the quality of healthcare services in a free clinic setting. This study examined free clinic patients' satisfaction in order to better understand how free clinic patients perceive quality of healthcare services. English or Spanish speaking patients (N = 351), aged 18 years or older completed a self-administered survey using standardized measures of patient satisfaction and health status. Additional questions of patient satisfaction and experience with healthcare which fit a free clinic setting were developed. While the satisfaction with interpreter services was overall high, there were potential issues of a family member as an interpreter and unmet needs for interpreter services. Participants reported different levels of patient satisfaction by three language categories: native English speakers, non-native English speakers, and Spanish speakers. Health status is an important indicator to determine patient satisfaction. To improve patient satisfaction and engagement among free clinic patients, factors such as: quality of a family interpreter, unmet needs for interpreter services, social support, and health education programs may need to be considered. The differences in these three language groups indicate that not all free clinic patients may be combined together into a general category of free clinic patients. It may be necessary to provide customized treatment for each of these groups.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.