SynthesisJournal of occupational rehabilitation2015
Healing or harming? Healthcare provider interactions with injured workers and insurers in workers' compensation systems.
Synthesis in Journal of occupational rehabilitation, 2015. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 36 papers, 1 of them a synthesis that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
36 citing papers in PubMed, 1 synthesis or guideline pooled it.
- The Influence of Social Support and Social Integration Factors on Return to Work Outcomes for Individuals with Work-Related Injuries: A Systematic Review.Journal of occupational rehabilitation · 2019Pooled it
- Sick-listed workers' expectations about and experiences with independent medical evaluation: a qualitative interview study from Norway.Scandinavian journal of primary health care · 2018Trial
- Changes in publicly insured general practitioner consultations before and after workplace injury: interrupted time series by consultation duration and care plans in Australia.BMC primary care · 2026Article
- Injured Workers' Experiences of General Practitioner Care Across Dual Healthcare Funding Systems: A Qualitative Study in an Australian Workers' Compensation Context.Journal of occupational rehabilitation · 2026Article
- Capturing the Perspectives of "Laypeople" on Policy Effectiveness: Employers' and Precariously Employed Workers' Suggested Improvements for the Workers' Compensation System and Work Injury Processes.Journal of occupational rehabilitation · 2026Article
- Emergency, critical and operative care in Afghanistan: pathways to overcoming fragmentation and strengthening access in a post-conflict setting-a mixed-method study.BMJ public health · 2026Article
- Experiences of Workplace Bullying Among Workers With Work-related Musculoskeletal Disorders: A Qualitative Assessment Using the Negative Acts Questionnaire.Safety and health at work · 2025Article
- Advancing Work-Related Musculoskeletal Pain Science in the Journal of Occupational Rehabilitation: Time to Fully Adopt Biopsychosocial Approaches?Journal of occupational rehabilitation · 2025Article
- Availability and Content of Work-Focused Care and Work-Related Factors Continuing Education for Canadian Physiotherapists: An Environmental Scan.Physiotherapy Canada. Physiotherapie Canada · 2025Article
- Can General Practitioner Opioid Prescribing to Compensated Workers with Low Back Pain Be Detected Using Administrative Payments Data? An Exploratory Study.Journal of occupational rehabilitation · 2025Article
- Rehabilitation coordinator - managers' experiences of a new function in health care.BMC health services research · 2024Article
- Article
- Experiences and needs of welfare benefit recipients regarding their welfare-to-work services and case workers.BMC health services research · 2023Article
- Competencies for Physiotherapists Working to Facilitate Rehabilitation, Work Participation and Return to Work for Workers with Musculoskeletal Disorders: A Scoping Review.Journal of occupational rehabilitation · 2022Article
- The Process of Rehabilitation, Return and Stay at Work of Aging Workers Who Suffered an Occupational Injury: A Portrait Based on the Experience of Canadian Stakeholders.Journal of occupational rehabilitation · 2022Article
- Experiences, impacts and service needs of injured and ill workers in the WSIB process: evidence from Thunder Bay and District (Ontario, Canada).Health promotion and chronic disease prevention in Canada : research, policy and practice · 2022Article
- Development of a Computational Policy Model for Comparing the Effect of Compensation Scheme Policies on Recovery After Workplace Injury.Journal of occupational rehabilitation · 2022Article
- Framing the Care of Injured Workers: An Empirical Four-Jurisdictional Comparison of Workers' Compensation Boards' Healthcare Policies.Journal of occupational rehabilitation · 2022Article
- Predictors of psychological stress in silica-exposed workers in the artificial stone benchtop industry.Respirology (Carlton, Vic.) · 2022Article
- Experiences of Police and Emergency Services Employees with Workers' Compensation Claims for Mental Health Issues.Journal of occupational rehabilitation · 2021Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
introductionHealthcare providers (HCPs) are influential in the injured worker's recovery process and fulfil many roles in the delivery of health services. Interactions between HCPs and insurers can also affect injured workers' engagement in rehabilitation and subsequently their recovery and return to work. Consideration of the injured workers' perceptions and experiences as consumers of medical and compensation services can provide vital information about the quality, efficacy and impact of such systems. The aim of this systematic review was to identify and synthesize published qualitative research that focused on the interactions between injured workers, HCPs and insurers in workers' compensation systems in order to identify processes or interactions which impact injured worker recovery.
methodA search of six electronic databases for literature published between 1985 and 2012 revealed 1,006 articles. Screening for relevance identified 27 studies which were assessed for quality against set criteria. A final 13 articles of medium and high quality were retained for data extraction.
resultsFindings were synthesized using a meta-ethnographic approach. Injured workers reported that HCPs could play both healing and harming roles in their recovery. Supportive patient-centred interaction with HCPs is important for injured workers. Difficult interactions between HCPs and insurers were highlighted in themes of adversarial relations and organisational pressures. Insurer and compensation system processes exerted an influence on the therapeutic relationship. Recommendations to improve relationships included streamlining administrative demands and increasing education and communication between the parties.
conclusionInjured workers with long term complex injuries experience difficulties with healthcare in the workers' compensation context. Changes in insurer administrative demands and compensation processes could increase HCP participation and job satisfaction. This in turn may improve injured worker recovery. Further research into experiences of distinct healthcare professions with workers' compensation systems is warranted.
Indexed as
Identifiers
24871375What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.