ArticleThe western journal of emergency medicine2014
Patient impression and satisfaction of a self-administered, automated medical history-taking device in the Emergency Department.
Article in The western journal of emergency medicine, 2014. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 32 papers.
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
32 citing papers in PubMed.
- Does an app make patients happy? Impact of a novel medical history app on patient satisfaction in urgent care consultations in Germany: cluster-randomized interventional trial 'DASI'.BMC health services research · 2026Trial
- Improving the time-efficiency of initial mental health assessment (triaging) using an online assessment tool followed by a clinical interview via phone: a randomised controlled trial.BMC psychiatry · 2025Trial
- Effect of PreAnaesThesia Computerized Health (PATCH) Assessment on Duration of Nurse-Patient Consultation and Patient Experience: A Pilot Trial.International journal of environmental research and public health · 2020Trial
- Patient-Reported Outcome Measures in the Emergency Department: A Scoping Review.Journal of the American College of Emergency Physicians open · 2026Review
- Acceptance of Medical History-Taking Supported by Artificial Intelligence and Chatbots: A Population-Based Survey in Germany.Healthcare (Basel, Switzerland) · 2026Article
- Taking a closer look: Can an app improve diagnostic accuracy in urgent care? Cluster-randomized interventional trial DASI.PLOS digital health · 2026Article
- Patient Perspectives on Digital Technology and Experiences of Computerized History-Taking for Chest Pain Management in the Emergency Department: CLEOS-CPDS Prospective Cohort Study.JMIR medical informatics · 2025Article
- Acceptability and Feasibility of a Mobile Web Application to Help Identify Nontraumatic Abdominal Patient-Reported Symptoms in the Emergency Department: A Pilot Study.Journal of the American College of Emergency Physicians open · 2025Article
- Performance of computerized self-reported medical history taking and HEAR score for safe early rule-out of cardiac events in acute chest pain patients: the CLEOS-CPDS prospective cohort study.European heart journal. Digital health · 2025Article
- Computer-assisted medical history taking prior to patient consultation in the outpatient care setting: a prospective pilot project.BMC health services research · 2024Article
- Concordance of data collected by an app for medical history taking and in-person interviews from patients in primary care.JAMIA open · 2024Article
- Preserving Patient Stories: Bioethical and Legal Implications Related to the Shift from Traditional to Digital Anamnesis.Clinics and practice · 2024Review
- Are medical history data fit for risk stratification of patients with chest pain in emergency care? Comparing data collected from patients using computerized history taking with data documented by physicians in the electronic health record in the CLEOS-CPDS prospective cohort study.Journal of the American Medical Informatics Association : JAMIA · 2024Article
- Usability of an App for Medical History Taking in General Practice From the Patients' Perspective: Cross-Sectional Study.JMIR human factors · 2024Article
- Evaluation and significance of a digital assistant for patient history-taking and physical examination in telemedicine.Oxford open digital health · 2024Article
- Person-based design and evaluation of MIA, a digital medical interview assistant for radiology.Frontiers in artificial intelligence · 2024Article
- User experience of self-reported computerized medical history taking for acute chest pain: The Clinical Expert Operating System Chest Pain Danderyd Study.Health expectations : an international journal of public participation in health care and health policy · 2022Article
- Digital Tools Designed to Obtain the History of Present Illness From Patients: Scoping Review.Journal of medical Internet research · 2022Article
- Improving Emergency Department Patient-Physician Conversation Through an Artificial Intelligence Symptom-Taking Tool: Mixed Methods Pilot Observational Study.JMIR formative research · 2022Article
- Dental Patients' Medical Information Disclosure and Sociodemographic Determinants: A Cross Sectional Study.Patient preference and adherence · 2022Article
Corrections and comments
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Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
introductionWe evaluated patient impressions and satisfaction of an innovative self-administered, hand-held touch-screen tablet to gather detailed medical information from emergency department (ED) patients in the waiting room prior to physician contact.
methodsAdult, medically stable patients presenting to the ED at Los Angeles County Hospital used the PatientTouch™ system to answer a series of questions about their current history of present illness and past medical/surgical histories in English or Spanish. Patients then completed a survey rating their experience.
resultsAmong 173 participants, opinion of PatientTouch™ was strongly positive; 93.6% (95%CI 90.0-97.3%) felt the physical product was easy to hold and handle, and 97.1% (94.6-99.6%) felt the questions were detailed enough for them to fully describe their condition; 97.8% (95.4-100.0%) felt using PatientTouch™ would help them organize their thoughts and communicate better with their physician, 94.8% (91.4-98.1%) thought it would improve the quality of their care, and 97.1% (94.6-99.6%) expressed desire to use the product again in the future.
conclusionThe study was conducted at a largely Hispanic county ED, and only patients with 1 of 6 pre-determined chief complaints participated. We did not include a control group to assess if perceived improvements in communication translated to measurable differences. In this pilot study, patients were highly satisfied with all aspects of the PatientTouch™ self-administered, hand-held, touch-screen tablet. Importantly, subjects felt it would help them better communicate with their doctor, would improve their overall quality of care and overwhelmingly expressed a desire to use it in the future.
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Registered trials
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