ArticleInternational journal for quality in health care : journal of the International Society for Quality in Health Care2014
Involvement of patients or their representatives in quality management functions in EU hospitals: implementation and impact on patient-centred care strategies.
Article in International journal for quality in health care : journal of the International Society for Quality in Health Care, 2014. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 26 papers, 4 of them syntheses that pooled it.
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Who cites it
26 citing papers in PubMed, 4 syntheses or guidelines pooled it.
- Consumers' and health providers' views and perceptions of partnering to improve health services design, delivery and evaluation: a co-produced qualitative evidence synthesis.The Cochrane database of systematic reviews · 2023Pooled it
- Effects of consumers and health providers working in partnership on health services planning, delivery and evaluation.The Cochrane database of systematic reviews · 2021Pooled it
- Patient, Family, and Community Advisory Councils in Health Care and Research: a Systematic Review.Journal of general internal medicine · 2019Pooled it
- Engaging patients to improve quality of care: a systematic review.Implementation science : IS · 2018Pooled it
- The Challenge of Public Participation in European Hospitals: A Portuguese Case Study.Portuguese journal of public health · 2026Article
- Priority strategies to reduce socio-gendered inequities in access to person-centred osteoarthritis care: Delphi survey.BMJ open · 2024Article
- Barriers and Facilitators of Patient Engagement Activities to Improve Patient Safety in Healthcare Organizations: A Delphi-Based Expert Survey.Risk management and healthcare policy · 2024Article
- Article
- Assessment of Labor Practices in Healthcare Using an Innovatory Framework for Sustainability.Medicina (Kaunas, Lithuania) · 2023Article
- Consensus on how to optimise patient/family engagement in hospital planning and improvement: a Delphi survey.BMJ open · 2022Article
- How do hospitals engage patients and family members in quality management? A grounded theory study of hospitals in Brazil.BMJ open · 2022Article
- Patient and Caregiver Prioritization of Palliative and End-of-Life Cancer Care Quality Measures.Journal of general internal medicine · 2022Article
- Impacts of patient and family engagement in hospital planning and improvement: qualitative interviews with patient/family advisors and hospital staff.BMC health services research · 2022Article
- An Innovative Framework for Sustainable Development in Healthcare: The Human Rights Assessment.International journal of environmental research and public health · 2022Article
- Organizational capacity for patient and family engagement in hospital planning and improvement: interviews with patient/family advisors, managers and clinicians.International journal for quality in health care : journal of the International Society for Quality in Health Care · 2021Article
- Development, characteristics and impact of quality improvement casebooks: a scoping review.Health research policy and systems · 2021Article
- Approaches to optimize patient and family engagement in hospital planning and improvement: Qualitative interviews.Health expectations : an international journal of public participation in health care and health policy · 2021Article
- Enacting quality improvement in ten European hospitals: a dualities approach.BMC health services research · 2020Article
- Article
- Patient engagement in hospital health service planning and improvement: a scoping review.BMJ open · 2018Article
Corrections and comments
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Authors and funding
9 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveThe objective of this study was to describe the involvement of patients or their representatives in quality management (QM) functions and to assess associations between levels of involvement and the implementation of patient-centred care strategies.
designA cross-sectional, multilevel STUDY
designthat surveyed quality managers and department heads and data from an organizational audit.
settingRandomly selected hospitals (n = 74) from seven European countries (The Czech Republic, France, Germany, Poland, Portugal, Spain and Turkey).
participantsHospital quality managers (n = 74) and heads of clinical departments (n = 262) in charge of four patient pathways (acute myocardial infarction, stroke, hip fracture and deliveries) participated in the data collection between May 2011 and February 2012.
main outcome measuresFour items reflecting essential patient-centred care strategies based on an on-site hospital visit: (1) formal survey seeking views of patients and carers, (2) written policies on patients' rights, (3) patient information literature including guidelines and (4) fact sheets for post-discharge care. The main predictors were patient involvement in QM at the (i) hospital level and (ii) pathway level.
resultsCurrent levels of involving patients and their representatives in QM functions in European hospitals are low at hospital level (mean score 1.6 on a scale of 0 to 5, SD 0.7), but even lower at departmental level (mean 0.6, SD 0.7). We did not detect associations between levels of involving patients and their representatives in QM functions and the implementation of patient-centred care strategies; however, the smallest hospitals were more likely to have implemented patient-centred care strategies.
conclusionsThere is insufficient evidence that involving patients and their representatives in QM leads to establishing or implementing strategies and procedures that facilitate patient-centred care; however, lack of evidence should not be interpreted as evidence of no effect.
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