ArticleCommunication & medicine2012
A method to assess the organizing behaviors used in physicians' counseling of standardized parents after newborn genetic screening.
Article in Communication & medicine, 2012. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 4 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
4 citing papers in PubMed.
- Improving the quality of physician communication with rapid-throughput analysis and report cards.Patient education and counseling · 2014Trial
- Benefit of Report Card Feedback After Point-of-Care Assessment of Communication Quality Indicators.Journal of patient-centered research and reviews · 2017Article
- Frequency of high-quality communication behaviors used by primary care providers of heterozygous infants after newborn screening.Patient education and counseling · 2013Article
- Improving communication between doctors and parents after newborn screening.WMJ : official publication of the State Medical Society of Wisconsin · 2011Article
Corrections and comments
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Authors and funding
9 authors.
Funding
Abstract
Well-organized conversation can improve people's ability to comprehend and retain information. As part of a long-term effort to adapt Quality Improvement techniques for communication, we developed an explicit-criteria method to assess usage of three organizing behaviors (OBs): 'opening behaviors' to establish goals; 'structuring behaviors' to guide patients through conversation; and 'emphasizing behaviors' that signal a need for attention. Pairs of abstractors independently reviewed transcripts in a demonstration sample of conversations between physicians and standardized parents after newborn screening identifies carrier status for sickle cell disease. Criteria for at least one OB were identified in 50/84 transcripts (60%), including 27 with at least one opening behavior (32%), 5 with at least one structuring behavior (6%), and 38 with at least one emphasizing behavior (45%). The limited number of OBs raises concern about communication after newborn screening. Assessment and improvement of OB usage may improve understanding and allow parents to more actively participate in health care.
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Registered trials
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