ArticleJournal of cardiovascular and thoracic research2013
Developing Indicators of Service Quality Provided for CardiovascularPatients Hospitalized in Cardiac Care Unit.
Article in Journal of cardiovascular and thoracic research, 2013. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
6 citing papers in PubMed.
- Modeling the Burden of Cardiovascular Diseases in Iran from 2005 to 2025: The Impact of Demographic Changes.Iranian journal of public health · 2017Article
- Designing Excellence and Quality Model for Training Centers of Primary Health Care: A Delphi Method Study.Iranian journal of public health · 2015Article
- Cardiovascular patients' experiences of living with pacemaker: Qualitative study.ARYA atherosclerosis · 2015Article
- Patient safety culture in hospitals of Iran: a systematic review and meta-analysis.Medical journal of the Islamic Republic of Iran · 2015Article
- Effects of high versus low-dose atorvastatin on high sensitive C-reactive protein in acute coronary syndrome.Nigerian medical journal : journal of the Nigeria Medical Association · 2014Article
- Cost-effectiveness of cardiac biomarkers as screening test in acute chest pain.Journal of cardiovascular and thoracic research · 2014Article
Corrections and comments
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Authors and funding
6 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
introductionCardiovascular diseases are among the most prevalent chronic diseases leading to high degrees of mortality and morbidity worldwide and in Iran. The aim of the current study was to determine and develop appropriate indicators for evaluating provided service quality for cardiovascular patients admitted to Cardiac Care Units (CCU) in Iran.
methodsIn order to determine the indicators for evaluating provided service quality, a four-stage process including reviewing systematic review articles in premier bibliographic databases, interview, performing two rounds of Delphi technique, and holding experts panel by attendance of experts in different fields was adopted. Finally, after recognizing relevant indicators in resources, these indicators were finalized during various stages using ideas of 27 experts in different fields.
resultsAmong 2800 found articles in the text reviewing phase, 21 articles, which had completely mentioned relevant indicators, were studied and 48 related indicators were extracted. After two interviews with a cardiologist and an epidemiologist, 32 items of the indicators were omitted and replaced by 27 indicators coping with the conditions of Iranian hospitals. Finally, 43 indicators were added into the Delphi phase and after 2 rounds of Delphi with 18 specialists, 7 cases were excluded due to their low scores of applicability. In the experts' panel stage, 6 items were also omitted and 10 new indicators were developed to replace them. Eventually, 40 indicators were finalized.
conclusionIn this study, some proper indicators for evaluating provided service quality for CCU admissions in Iran were determined. Considering the informative richness of these indicators, they can be used by managers, policy makers, health service providers, and also insurance agencies in order to improve the quality of services, decisions, and policies.
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