ArticleThe patient2013
Trust and safe spaces: mental health consumers' and carers' relationships with community pharmacy staff.
Article in The patient, 2013. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 25 papers, 1 of them a synthesis that pooled it.
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Who cites it
25 citing papers in PubMed, 1 synthesis or guideline pooled it.
- The clinical impact of pharmacist services on mental health collaborative teams: A systematic review.Journal of the American Pharmacists Association : JAPhAPooled it
- Article
- A qualitative exploration of community pharmacist views on providing a mental health and well-being intervention for long-term condition patients.Exploratory research in clinical and social pharmacy · 2025Article
- A qualitative study of community pharmacists in New Zealand: mental health literacy and the barriers and facilitators to providing and receiving mental healthcare in community pharmacies.Exploratory research in clinical and social pharmacy · 2025Article
- Simulated psychosis care role-plays for pharmacy curricula: a qualitative exploration of student experiences.Social psychiatry and psychiatric epidemiology · 2024Article
- Exploring the role of community pharmacies as a harm reduction environment for anabolic-androgenic steroid consumers: triangulating the perspectives of consumers and pharmacists.Harm reduction journal · 2024Article
- Patient perspectives on a proposed pharmacy-based colorectal cancer screening program.Translational behavioral medicine · 2023Article
- Community pharmacists' acceptability of pharmacist-delivered depression screening for older adults: a qualitative study.International journal of clinical pharmacy · 2023Article
- Global Advancement in Pharmacy Services for Mental Health: A Review for Evidence-Based Practices.Healthcare (Basel, Switzerland) · 2023Review
- Rural Community Pharmacists' Perceptions of Implementing Mental Health Interventions to Reach Underserved Populations.Rural mental health · 2023Article
- Pharmacists' Experiences, Perceptions, and Attitudes towards Suicide and Suicide Prevention: A Scoping Review.Pharmacy (Basel, Switzerland) · 2023Article
- Australian Community Pharmacy Harm-Minimisation Services: Scope for Service Expansion to Improve Healthcare Access.Pharmacy (Basel, Switzerland) · 2021Article
- Trust-building in the Pharmacist-patient Relationship: A Qualitative Study.Iranian journal of pharmaceutical research : IJPR · 2021Article
- Student Pharmacists' Attitudes Toward Suicide and the Perceived Role of Community Pharmacists in Suicidal Ideation Assessment.American journal of pharmaceutical education · 2020Article
- A new model for pharmacies? Insights from a quantitative study regarding the public's perceptions.BMC health services research · 2019Article
- Community pharmacists' attitudes and opinions towards supplying clozapine.International journal of clinical pharmacy · 2018Article
- Reflections on the Pharmacist-Patient Covenant.American journal of pharmaceutical education · 2018Article
- Review
- Pharmacy-based alcohol-misuse services: current perspectives.Integrated pharmacy research & practice · 2017Review
- 'Making the invisible visible' through alcohol screening and brief intervention in community pharmacies: an Australian feasibility study.BMC public health · 2016Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
9 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundTrusting relationships between mental health consumers and health care providers are critical in the management and recovery process. Although community pharmacy staff are well placed to form relationships with mental health consumers and carers, little is known about the existence, nature or significance of consumer-staff relationships.
objectivesThe aim of this study was to explore mental health consumers' and carers' perceptions of community pharmacy services, and describe the nature of their relationships with pharmacy staff.
methodsFocus groups and semi-structured interviews were conducted with a convenience sample of 74 mental health consumers or carers who self-selected into the study. Thematic analysis was undertaken to explore participants' perspectives.
resultsPositive experiences of pharmacy services were perceived to encourage consumers' and carers' trust in pharmacists and promote relationship development. This was enhanced when participants felt that elements of patient-centred care were part of the pharmacy services provided. Although some participants perceived community pharmacy to have a limited role in mental health, those who had established relationships highlighted the current role of pharmacists in their care, and appeared to welcome further extensions of pharmacists' role in mental health.
conclusionsTrusting relationships between consumers and carers and community pharmacy staff were deemed to be important in mental health care and contributed to consumers' and carers' views of pharmacy as a safe health care space. Community pharmacy services that included core elements of patient-centred care appeared to facilitate relationship formation and associated benefits. Education and training is needed for community pharmacy staff to improve mental health knowledge and promote positive engagement with consumers and carers.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.