ArticleCanadian journal of gastroenterology = Journal canadien de gastroenterologie2013
Improving access in gastroenterology: the single point of entry model for referrals.
Article in Canadian journal of gastroenterology = Journal canadien de gastroenterologie, 2013. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT03239704 (Improving Outcomes Among Urgent Care Clinic Patients With Inflammatory Bowel Disease), which is not on this map. Cited by 22 papers, 3 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Improving Outcomes Among Urgent Care Clinic Patients With Inflammatory Bowel Disease (URGENT-IBD)
Who cites it
22 citing papers in PubMed, 3 syntheses or guidelines pooled it.
- Patient and provider perspective with the use of a central intake system (CIS) for surgical waitlist management: a systematic review.BMJ open · 2025Pooled it
- What is the influence of single-entry models on access to elective surgical procedures? A systematic review.BMJ open · 2017Pooled it
- Pooled it
- Reduced wait times for hepatology referrals in a prospective quality improvement initiative.Hepatology communications · 2026Article
- The shifting burden of gastrointestinal and liver diseases across 11 Southeast Asian nations: a 1990-2021 systematic analysis from the global burden of disease study.Asian biomedicine : research, reviews and news · 2025Article
- TELEREGULATION IN GASTROENTEROLOGY AND THE BOTTLENECK OF SPECIALIZED HEALTH CARE.Arquivos de gastroenterologia · 2025Article
- Primary Care Support Tools for Digestive Health Care: A Mixed Method Study.Canadian journal of gastroenterology & hepatology · 2024Article
- Improving access to chronic pain care with central referral and triage: The 6-year findings from a single-entry model.Canadian journal of pain = Revue canadienne de la douleur · 2024Article
- Centralized Intake Models and Recommendations for Their Use in Non-Acute Mental Health Services: A Scoping Review.International journal of environmental research and public health · 2023Article
- Stakeholder Perspectives on Access to IBD Care: Proceedings From a National IBD Access Summit.Journal of the Canadian Association of Gastroenterology · 2022Article
- Article
- A categorisation of problems and solutions to improve patient referrals from primary to specialty care.BMC health services research · 2018Review
- Area deprivation and attachment to a general practitioner through centralized waiting lists: a cross-sectional study in Quebec, Canada.International journal for equity in health · 2018Article
- Central intake to improve access to physiotherapy for children with complex needs: a mixed methods case report.BMC health services research · 2016Article
- Development of key performance indicators to evaluate centralized intake for patients with osteoarthritis and rheumatoid arthritis.Arthritis research & therapy · 2015Review
- "My Quality of Life is Not There. I'm Dying Here. I Cannot Take This Anymore." Exploring Patient Experiences With Surgical Wait Times in Otolaryngology: A Mixed Methods Study.Journal of otolaryngology - head & neck surgery = Le Journal d'oto-rhino-laryngologie et de chirurgie cervico-facialeArticle
- Evaluating Perceptions of Head and Neck Surgeons on the Role of Single-Entry Models in Managing Surgical Waitlists in Ontario: A Qualitative Study.Journal of otolaryngology - head & neck surgery = Le Journal d'oto-rhino-laryngologie et de chirurgie cervico-facialeArticle
- Perceptions of Otolaryngologists on Single-Entry Models for Managing Wait Times in Community-Based Health Care in Ontario: A Qualitative Study.Journal of otolaryngology - head & neck surgery = Le Journal d'oto-rhino-laryngologie et de chirurgie cervico-facialeArticle
- The impact of targeted fee increases on the pay disparity between female and male general surgeons in British Columbia.Canadian journal of surgery. Journal canadien de chirurgieArticle
- Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
In 2005, a group of academic gastroenterologists in Calgary (Alberta) adopted a centralized referral intake system known as central triage. This system provided a single point of entry model (SEM) for referrals rather than the traditional system of individual practitioners managing their own referrals and queues. The goal of central triage was to improve wait times and referral management. In 2008, a similar system was developed in Edmonton at the University of Alberta Hospital (Edmonton, Alberta). SEMs have subsequently been adopted by numerous subspecialties throughout Alberta. There are many benefits of SEMs including improved access and reduced wait times. Understanding and measuring complex patient flow systems is key to improving access, and centralized intake systems provide an opportunity to better understand total demand and system bottlenecks. This knowledge is particularly important for specialties such as gastroenterology (GI), in which demand exceeds supply. While it is anticipated that SEMs will reduce wait times for GI care in Canada, the lack of sufficient resources to meet the demand for GI care necessitates additional strategies.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.