ArticleJournal of medical Internet research2013
Consumers' perceptions of patient-accessible electronic medical records.
Article in Journal of medical Internet research, 2013. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 70 papers, 8 of them syntheses that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
70 citing papers in PubMed, 8 syntheses or guidelines pooled it.
- The Impact of Patient Access to Electronic Health Records on Health Care Engagement: Systematic Review.Journal of medical Internet research · 2024Pooled it
- Enhancing Patient Understanding of Laboratory Test Results: Systematic Review of Presentation Formats and Their Impact on Perception, Decision, Action, and Memory.Journal of medical Internet research · 2024Pooled it
- A Process Related View on the Usage of Electronic Health Records from the Patients' Perspective: A Systematic Review.Journal of medical systems · 2022Pooled it
- Interventions to increase patient portal use in vulnerable populations: a systematic review.Journal of the American Medical Informatics Association : JAMIA · 2019Pooled it
- Patient Portals Facilitating Engagement With Inpatient Electronic Medical Records: A Systematic Review.Journal of medical Internet research · 2019Pooled it
- Barriers, Facilitators, and Solutions to Optimal Patient Portal and Personal Health Record Use: A Systematic Review of the Literature.AMIA ... Annual Symposium proceedings. AMIA Symposium · 2017Pooled it
- Patient and provider attitudes toward the use of patient portals for the management of chronic disease: a systematic review.Journal of medical Internet research · 2015Pooled it
- The effect of patient portals on quality outcomes and its implications to meaningful use: a systematic review.Journal of medical Internet research · 2015Pooled it
- Using Health Information Technology to Foster Engagement: Patients' Experiences with an Active Patient Health Record.Health communication · 2017Trial
- Accessing Germany's Electronic Patient Record Through Health Insurer-Provided Apps: Qualitative Interview Study.JMIR mHealth and uHealth · 2026Article
- Article
- Chatbot To Help Patients Understand Their Health.Proceedings of the Conference on Empirical Methods in Natural Language Processing. Conference on Empirical Methods in Natural Language Processing · 2025Article
- An exploratory study of electronic medical record implementation and recordkeeping culture: the case of hospitals in Indonesia.BMC health services research · 2025Article
- Assessing the Utility of a Patient-Facing Diagnostic Tool Among Individuals With Hypermobile Ehlers-Danlos Syndrome: Focus Group Study.JMIR formative research · 2024Article
- A holistic view of facilitators and barriers of electronic health records usage from different perspectives: A qualitative content analysis approach.Health information management : journal of the Health Information Management Association of Australia · 2024Article
- Digital Health Literacy and Web-Based Health Information-Seeking Behaviors in the Saudi Arabian Population.Cureus · 2023Article
- Evaluation of Experiences and Attitudes of Patients Towards Patient Portal-Enabled Access to Their Health Information or Medical Records: A Qualitative Grounded Theory Study.Qualitative health research · 2023Article
- Factors Associated with Reducing Disparities in Electronic Personal Heath Records Use Among Non-Hispanic White and Hispanic Adults.Journal of racial and ethnic health disparities · 2023Article
- New Ways for Patients to Make Sense of Their Electronic Health Record Data Using the Discovery Web Application: Think-Aloud Evaluation Study.JMIR formative research · 2023Article
- An age-friendly population health dashboard geolocating by clinical and social determinant needs.Health services research · 2023Article
10 more citing papers are in PubMed but not listed here.
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
5 authors.
Funding
Abstract
backgroundElectronic health information (eHealth) tools for patients, including patient-accessible electronic medical records (patient portals), are proliferating in health care delivery systems nationally. However, there has been very limited study of the perceived utility and functionality of portals, as well as limited assessment of these systems by vulnerable (low education level, racial/ethnic minority) consumers.
objectiveThe objective of the study was to identify vulnerable consumers' response to patient portals, their perceived utility and value, as well as their reactions to specific portal functions.
methodsThis qualitative study used 4 focus groups with 28 low education level, English-speaking consumers in June and July 2010, in New York City.
resultsParticipants included 10 males and 18 females, ranging in age from 21-63 years; 19 non-Hispanic black, 7 Hispanic, 1 non-Hispanic White and 1 Other. None of the participants had higher than a high school level education, and 13 had less than a high school education. All participants had experience with computers and 26 used the Internet. Major themes were enhanced consumer engagement/patient empowerment, extending the doctor's visit/enhancing communication with health care providers, literacy and health literacy factors, improved prevention and health maintenance, and privacy and security concerns. Consumers were also asked to comment on a number of key portal features. Consumers were most positive about features that increased convenience, such as making appointments and refilling prescriptions. Consumers raised concerns about a number of potential barriers to usage, such as complex language, complex visual layouts, and poor usability features.
conclusionsMost consumers were enthusiastic about patient portals and perceived that they had great utility and value. Study findings suggest that for patient portals to be effective for all consumers, portals must be designed to be easy to read, visually engaging, and have user-friendly navigation.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.