ArticleJournal of medical Internet research2013
Long-term doctor-patient relationships: patient perspective from online reviews.
Article in Journal of medical Internet research, 2013. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 26 papers, 3 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
26 citing papers in PubMed, 3 syntheses or guidelines pooled it, 69 citations in OpenAlex.
- Brief interventions for suicidal ideation in primary care: a systematic review.BMC primary care · 2025Pooled it
- What Do Patients Complain About Online: A Systematic Review and Taxonomy Framework Based on Patient Centeredness.Journal of medical Internet research · 2019Pooled it
- What Do Patients Say About Doctors Online? A Systematic Review of Studies on Patient Online Reviews.Journal of medical Internet research · 2019Pooled it
- The Impact of Web-Based Ratings on Patient Choice of a Primary Care Physician Versus a Specialist: Randomized Controlled Experiment.Journal of medical Internet research · 2019Trial
- Insights into the impact of online physician reviews on patients' decision making: randomized experiment.Journal of medical Internet research · 2015Trial
- Antenatal experiences of pregnant women with cardiac conditions: a systematic review and meta-synthesis.AJOG global reports · 2025Review
- Effect of Negative Online Reviews and Physician Responses on Health Consumers' Choice: Experimental Study.Journal of medical Internet research · 2024Article
- Factors Associated with the Patient/Client Use of Report Cards, Physician Rating Websites, Social Media, and Google for Hospital and Physician Selection: A Nationwide Survey.Healthcare (Basel, Switzerland) · 2022Article
- Explore How Online Healthcare Can Influence Willingness to Seek Offline Care.International journal of environmental research and public health · 2022Article
- Physician Gender, Patient Risk, and Web-Based Reviews: Longitudinal Study of the Relationship Between Physicians' Gender and Their Web-Based Reviews.Journal of medical Internet research · 2022Article
- Why does continuity of care with family doctors matter? Review and qualitative synthesis of patient and physician perspectives.Canadian family physician Medecin de famille canadien · 2021Review
- Primary care experience and remission of type 2 diabetes: a population-based prospective cohort study.Family practice · 2021Article
- General Perception of Doctor-Patient Relationship From Patients During the COVID-19 Pandemic in China: A Cross-Sectional Study.Frontiers in public health · 2021Article
- Spectacle Independence After Cataract Surgery: A Prospective Study With a Multifocal Intraocular Lens.Medical hypothesis, discovery & innovation ophthalmology journal · 2020Article
- A Comparison of Online Physician Ratings and Internal Patient-Submitted Ratings from a Large Healthcare System.Journal of general internal medicine · 2019Article
- Patients' views on interactions with practitioners for type 2 diabetes: a longitudinal qualitative study in primary care over 10 years.The British journal of general practice : the journal of the Royal College of General Practitioners · 2018Article
- Exploring the influence of resiliency on physician trust in patients: An empirical study of Chinese incidents.PloS one · 2018Article
- Online Reviews as Health Data: Examining the Association Between Availability of Health Care Services and Patient Star Ratings Exemplified by the Yelp Academic Dataset.JMIR public health and surveillance · 2017Article
- Hospital Quality Reporting in the United States: Does Report Card Design and Incorporation of Patient Narrative Comments Affect Hospital Choice?Health services research · 2017Article
- Association Between Physician Online Rating and Quality of Care.Journal of medical Internet research · 2016Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
3 authors at 2 institutions in 1 country.
Funding
Abstract
backgroundContinuity of patient care is one of the cornerstones of primary care.
objectiveTo examine publicly available, Internet-based reviews of adult primary care physicians, specifically written by patients who report long-term relationships with their physicians.
methodsThis substudy was nested within a larger qualitative content analysis of online physician ratings. We focused on reviews reflecting an established patient-physician relationship, that is, those seeing their physicians for at least 1 year.
resultsOf the 712 Internet reviews of primary care physicians, 93 reviews (13.1%) were from patients that self-identified as having a long-term relationship with their physician, 11 reviews (1.5%) commented on a first-time visit to a physician, and the remainder of reviews (85.4%) did not specify the amount of time with their physician. Analysis revealed six overarching domains: (1) personality traits or descriptors of the physician, (2) technical competence, (3) communication, (4) access to physician, (5) office staff/environment, and (6) coordination of care.
conclusionsOur analysis shows that patients who have been with their physician for at least 1 year write positive reviews on public websites and focus on physician attributes.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.