Evidence map›Paper›PMID 23711085›Full record

ArticleHealth expectations : an international journal of public participation in health care and health policy2013

The care delivery experience of hospitalized patients with complex chronic disease.

Kerry Kuluski, Sylvia N Hoang, Alexis K Schaink, Celeste Alvaro, Renee F Lyons, Roy Tobias, Cécile M Bensimon

Open access · hybridAbstract read
In one paragraph

Article in Health expectations : an international journal of public participation in health care and health policy, 2013. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 24 papers.

0numbers the graph read from it
0cells of the map it votes in
24citing papers in PubMed
4.3field-weighted citation impact, top 5% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

24 citing papers in PubMed, 55 citations in OpenAlex.

  1. Article
  2. Perceptions of Hospital Care Quality According to People Living With Multiple Long-Term Conditions: A Scoping Review.Health expectations : an international journal of public participation in health care and health policy · 2025
    Article
  3. Article
  4. Article
  5. Article
  6. Article
  7. Definition of patient complexity in adults: A narrative review.Journal of multimorbidity and comorbidity · 2022
    Review
  8. Article
  9. Article
  10. Article
  11. "It's a fight to get anything you need" - Accessing care in the community from the perspectives of people with multimorbidity.Health expectations : an international journal of public participation in health care and health policy · 2017
    Article
  12. Article
  13. Article
  14. Article
  15. Article
  16. Article
  17. Article
  18. Article
  19. Article
  20. Communication challenges in complex medical environments.Continuum (Minneapolis, Minn.) · 2014
    Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors at 4 institutions in 1 country.

Kerry KuluskiBridgepoint Collaboratory for Research and Innovation, Bridgepoint Health, Toronto, ON, Canada; Institute of Health Policy, Management and Evaluation, University of Toronto, Toronto, ON, Canada.
Sylvia N Hoang
Alexis K Schaink
Celeste Alvaro
Renee F Lyons
Roy Tobias
Cécile M Bensimon
Bridgepoint Active Healthcare · CAPublic Health Ontario · CAToronto Metropolitan University · CAUniversity of Toronto · CA

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectiveThis study investigated what is important in care delivery from the perspective of hospital inpatients with complex chronic disease, a currently understudied population. PARTICIPANTS AND

settingOne-on-one semi-structured interviews were conducted with inpatients at a continuing care/rehabilitation hospital (n = 116) in Canada between February and July 2011.

designThe study design was mixed methods and reports on patient characteristics and care delivery experiences. Basic descriptive statistics were run using SPSS version 17, and thematic analysis on the transcripts was conducted using NVivo9 software.

resultsPatients had an average of 5 morbidities and several illness symptoms including activity of daily living impairments, physical pain and emotional disturbance. Three broad themes (each with one or more subthemes) were generated from the data representing important components of care delivery: components of the care plan (a comprehensive assessment, supported transitions and a bio-psycho-social care package); care capacity and quality (optimal staff to patient ratios, quicker response times, better patient-provider communication and consistency between providers) and the patient-provider relationships (characterized by respect and dignity).

conclusionsAs health systems throughout the industrialized world move to sustain health budgets while optimizing quality of care, it is critical to better understand this population, so that appropriate metrics, services and policies can be developed. The study has generated a body of evidence on the important components of care delivery from the perspectives of a diverse group of chronically ill individuals who have spent a considerable amount of time in the health-care system. Moving forward, exploration around the appropriate funding models and skill mix is needed to move the evidence into changed practice.

Indexed as

AdultAgedAged, 80 and overChronic DiseaseCommunicationContinuity of Patient CareCross-Sectional StudiesFemaleHospitalsHumansInpatientsInterviews as TopicMaleMiddle AgedPersonhoodPhysician-Patient Relationscare needscomplex chronic diseasehealth care deliveryhospitalpatient experiencequalitative

Identifiers

PMID23711085
PMCPMC5060688
OpenAlexW2166838136

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.