Evidence map›Paper›PMID 23532005›Full record

Trial reportJournal of telemedicine and telecare2013

Spanish-speaking patients' engagement in interactive voice response (IVR) support calls for chronic disease self-management: data from three countries.

John D Piette, Nicolle Marinec, Esther C Gallegos-Cabriales, Juana Mercedes Gutierrez-Valverde, Joel Rodriguez-Saldaña, Milton Mendoz-Alevares, Maria J Silveira

Registry-linked trialAbstract readRandomized Controlled Trial
In one paragraph

Trial report in Journal of telemedicine and telecare, 2013. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT04948996 (Effectiveness of Group Versus Individual Self-management of Depression Using a Mobile App to Increase Treatment Adherence Among Users of a University-based Helpline in the Dominican Republic.), which is not on this map. Cited by 27 papers, 4 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
27citing papers in PubMed, 4 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

NCT04948996 naterminatednot on this mapstarted 2021, after this paper: background citation

Effectiveness of Group Versus Individual Self-management of Depression Using a Mobile App to Increase Treatment Adherence Among Users of a University-based Helpline in the Dominican Republic.

TypeinterventionalSponsorNorthern Illinois UniversityRan2021 to 2021Enrolled27ConditionsDepression Mild, Depression ModerateArmsEl Buen Consejo Móvil- Group (EBCM-G), El Buen Consejo Móvil- Individual (EBCM-I)
3 · Its place in the literature

Who cites it

27 citing papers in PubMed, 4 syntheses or guidelines pooled it.

  1. Pooled it
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  6. Structured Caregiver Feedback Enhances Engagement and Impact of Mobile Health Support: A Randomized Trial in a Lower-Middle-Income Country.Telemedicine journal and e-health : the official journal of the American Telemedicine Association · 2016
    Trial
  7. Low-income minority patient engagement with automated telephonic depression assessment and impact on health outcomes.Quality of life research : an international journal of quality of life aspects of treatment, care and rehabilitation · 2015
    Trial
  8. Caregiving for Older Adults with Hypertension: A Scoping Review.Journal of applied gerontology : the official journal of the Southern Gerontological Society · 2026
    Review
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

John D PietteDepartment of Veterans Affairs, Ann Arbor, Michigan 48113-0170, USA. jpiette@umich.edu
Nicolle Marinec
Esther C Gallegos-Cabriales
Juana Mercedes Gutierrez-Valverde
Joel Rodriguez-Saldaña
Milton Mendoz-Alevares
Maria J Silveira

Funding

Research BaseP30DK092926 · NIDDK · UNIVERSITY OF MICHIGAN AT ANN ARBOR · PI MARY ELLEN MICHELE HEISLER, ADESUWA B OLOMU · 2011 to 2026
$10.0M
NIDDK NIH HHS P30 DK092926NIDDK NIH HHS P30DK092926
6 · The paper itself

Abstract

We measured Spanish-speaking patients' engagement in Interactive Voice Response (IVR) calls using data from self-management support studies in Honduras, Mexico and the US. A total of 268 patients with diabetes or hypertension participated in 6-12 weeks of weekly IVR follow-up. Participants had an average of 6.1 years of education, and 73% of them were women. After 2443 person-weeks of follow-up, patients had completed 1494 IVR assessments. The call completion rates were higher in the US (75%) than in Honduras (59%) or Mexico (61%; P < 0.001). Patients participating with an informal caregiver were more likely to complete calls (adjusted odds ratio 1.5; P = 0.03) while patients reporting fair or poor health at enrolment were less likely (adjusted odds ratio 0.59; P = 0.02). Satisfaction rates were high, with 98% of patients reporting that the system was easy to use, and 86% reporting that the calls helped them a great deal in managing their health problems. IVR self-management support is feasible among Spanish-speaking patients with chronic disease, including those living in less-developed countries. Involving informal caregivers may increase patient engagement.

Indexed as

Speech Recognition SoftwareAdultAgedDiabetes MellitusFeasibility StudiesFemaleHispanic or LatinoHondurasHumansHypertensionLanguageMaleMexicoMiddle AgedOdds RatioPatient Acceptance of Health Care

Identifiers

PMID23532005
PMCPMC3778441

What OpenQuestion holds

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Registered trials

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.