Evidence map›Paper›PMID 23153014›Full record

Trial reportBMC health services research2012

An organisational analysis of the implementation of telecare and telehealth: the whole systems demonstrator.

Jane Hendy, Theopisti Chrysanthaki, James Barlow, Martin Knapp, Anne Rogers, Caroline Sanders, Peter Bower, Robert Bowen, Ray Fitzpatrick, Martin Bardsley and 1 more

Abstract readRandomized Controlled Trial
In one paragraph

Trial report in BMC health services research, 2012. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 31 papers, 2 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
31citing papers in PubMed, 2 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

31 citing papers in PubMed, 2 syntheses or guidelines pooled it.

  1. Pooled it
  2. Pooled it
  3. Trial
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  7. Experiences of front-line health professionals in the delivery of telehealth: a qualitative study.The British journal of general practice : the journal of the Royal College of General Practitioners · 2014
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  12. Review
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  15. Evaluating a telehealth intervention for urinalysis monitoring in children with neurogenic bladder.Journal of child health care : for professionals working with children in the hospital and community · 2019
    Article
  16. Article
  17. The Emergence and Unfolding of Telemonitoring Practices in Different Healthcare Organizations.International journal of environmental research and public health · 2018
    Article
  18. A Conceptual Measurement Model for eHealth Readiness: a Team Based Perspective.AMIA ... Annual Symposium proceedings. AMIA Symposium · 2017
    Article
  19. Article
  20. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

11 authors.

Jane HendyUniversity of Surrey, Department of Health Care Management and Policy, University of Surrey, Guildford, UK. j.hendy@surrey.ac.uk
Theopisti Chrysanthaki
James Barlow
Martin Knapp
Anne Rogers
Caroline Sanders
Peter Bower
Robert Bowen
Ray Fitzpatrick
Martin Bardsley
Stanton Newman

Funding

Department of Health
6 · The paper itself

Abstract

backgroundTo investigate organisational factors influencing the implementation challenges of redesigning services for people with long term conditions in three locations in England, using remote care (telehealth and telecare).

methodsCase-studies of three sites forming the UK Department of Health's Whole Systems Demonstrator (WSD) Programme. Qualitative research techniques were used to obtain data from various sources, including semi-structured interviews, observation of meetings over the course programme and prior to its launch, and document review. Participants were managers and practitioners involved in the implementation of remote care services.

resultsThe implementation of remote care was nested within a large pragmatic cluster randomised controlled trial (RCT), which formed a core element of the WSD programme. To produce robust benefits evidence, many aspect of the trial design could not be easily adapted to local circumstances. While remote care was successfully rolled-out, wider implementation lessons and levels of organisational learning across the sites were hindered by the requirements of the RCT.

conclusionsThe implementation of a complex innovation such as remote care requires it to organically evolve, be responsive and adaptable to the local health and social care system, driven by support from front-line staff and management. This need for evolution was not always aligned with the imperative to gather robust benefits evidence. This tension needs to be resolved if government ambitions for the evidence-based scaling-up of remote care are to be realised.

Indexed as

EnglandHumansInterviews as TopicLong-Term CareOrganizational Case StudiesOrganizational InnovationProgram DevelopmentQualitative ResearchTelemedicine

Identifiers

PMID23153014
PMCPMC3532839

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.