ArticleNorth American journal of medical sciences2012
High Satisfaction Rating by Users of Private-for-profit Healthcare Providers-evidence from a Cross-sectional Survey Among Inpatients of a Private Tertiary Level Hospital of North India.
Article in North American journal of medical sciences, 2012. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 8 papers.
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Who cites it
8 citing papers in PubMed, 14 citations in OpenAlex.
- Shadow study: randomized comparison of clinic with video follow-up in glioma undergoing adjuvant temozolomide therapy.CNS oncology · 2018Trial
- Patients' contentment and experiences with clinical care and services provided in a selected newly established hospital.Journal of family medicine and primary care · 2025Article
- Patient satisfaction level and its determinants after admission in public and private tertiary care hospitals in Bangladesh.Frontiers in health services · 2022Article
- Public-Private Partnership in Health Care: A Comparative Cross-sectional Study of Perceived Quality of Care Among Parents of Children Admitted in Two Government District-hospitals, Southern India.Journal of clinical and diagnostic research : JCDR · 2016Article
- Client Satisfaction with Quality of Health Care in a Rural area in Southern India.Journal of public health and epidemiology · 2014Article
- Patient Satisfaction Survey: Can Nonresponders be Ignored?North American journal of medical sciences · 2012Article
- Starting on the path to high patient satisfaction with health care in India.North American journal of medical sciences · 2012Article
- Parental Satisfaction with Pediatric Day-Care Surgery and its Determinants in a Tertiary Care Hospital.Journal of Indian Association of Pediatric SurgeonsArticle
Corrections and comments
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Authors and funding
3 authors at 3 institutions in 2 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundEvaluation of outcomes can help improve the quality of provision of services within a healthcare setting. There is limited report on patient satisfaction in private-sector in India although they provide three-quarters of healthcare services.
aimThe study was designed to report the level of satisfaction among inpatients of a private tertiary care hospital in India. MATERIALS AND
methodsA total of 102 participants were recruited and their socio-demographic, health-seeking behavior, and satisfaction rating on various aspects of healthcare were elicited. A five item Likert scale was used to obtain the satisfaction rating. Data analysis was done with the help of Stata version-9. Proportions for the discrete variables and means with Standard Deviation for the continuous variables were obtained.
resultsAll the participants were urban and from upper-middle or upper socio-economic strata. The participants reported a high level of overall satisfaction (93%) as well as high satisfaction with physicians (95%), the doctor's interpersonal skills (99%), nursing-care (93%), general services (94%), and pharmacy (88.1%).
conclusionThere was a high level of satisfaction reported by the participants at this tertiary level hospital. This might reflect the actual good quality services being provided by the provider or the nonannoying response, which cannot be ruled out.
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