Evidence map›Paper›PMID 22802265›Full record

ArticleBMJ case reports2010

Death of an infant after contacting a telephone triage call centre: is telephone triage really safe?

Antony Nocera

Abstract readCase Reports
In one paragraph

Article in BMJ case reports, 2010. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

1 author.

Antony NoceraEmergency Department, Dubbo Base Hospital, Dubbo, New South Wales, Australia. emedtonynoce@optusnet.com.au

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

The death of a previously well 13-month-old infant approximately 5 h after his mother contacted the Queensland Nurse led telephone triage call centre '13Health' for advice is the first Australian casualty of telephone triage. Experience from this case and another 'near miss' incident Australia highlight the potential of this model of care to harm patients using the service when it attempts to provide health advice compared with health information.

Indexed as

Patient SafetyTelephoneTriageFatal OutcomeHumansInfantMale

Identifiers

PMID22802265
PMCPMC3027892

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.