ArticleJournal of the American Medical Informatics Association : JAMIA
Retail pharmacy staff perceptions of design strengths and weaknesses of electronic prescribing.
Article in Journal of the American Medical Informatics Association : JAMIA. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 18 papers, 2 of them syntheses that pooled it.
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Who cites it
18 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Causes of medication errors in community pharmacies: A meta-ethnography and systematic review.PloS one · 2026Pooled it
- Barriers and facilitators to implementing electronic prescription: a systematic review of user groups' perceptions.Journal of the American Medical Informatics Association : JAMIAPooled it
- Script Shift: South African pharmacists' knowledge and perspectives of e-prescribing.Health policy and planning · 2025Article
- Patients', pharmacists', and prescribers' attitude toward using blockchain and machine learning in a proposed ePrescription system: online survey.JAMIA open · 2022Article
- Investigating the Usability, Efficacy and Accuracy of a Medication Entering Software System for a Healthcare Robot.Frontiers in robotics and AI · 2022Article
- Community Pharmacists' Opinions towards Poor Prescription Writing in Jazan, Saudi Arabia.Healthcare (Basel, Switzerland) · 2021Article
- Can electronic prescribing mandates reduce opioid-related overdoses?Economics and human biology · 2021Article
- A Quantitative and Qualitative Analysis of Electronic Prescribing Incidents Reported by Community Pharmacists.Applied clinical informatics · 2019Article
- Evaluating the implementation of RxNorm in ambulatory electronic prescriptions.Journal of the American Medical Informatics Association : JAMIA · 2016Article
- Analysis of National Drug Code Identifiers in Ambulatory E-Prescribing.Journal of managed care & specialty pharmacy · 2015Article
- Challenges to the implementation of a nationwide electronic prescribing network in primary care: a qualitative study of users' perceptions.Journal of the American Medical Informatics Association : JAMIA · 2015Article
- Causes and consequences of e-prescribing errors in community pharmacies.Integrated pharmacy research & practice · 2015Review
- Design challenges for electronic medication administration record systems in residential aged care facilities: a formative evaluation.Applied clinical informatics · 2014Article
- English community pharmacists' experiences of using electronic transmission of prescriptions: a qualitative study.BMC health services research · 2013Article
- e-Prescribing: characterisation of patient safety hazards in community pharmacies using a sociotechnical systems approach.BMJ quality & safety · 2013Article
- Using Think Aloud Protocols to Assess E-Prescribing in Community Pharmacies.Innovations in pharmacy · 2012Article
- Unrealized potential and residual consequences of electronic prescribing on pharmacy workflow in the outpatient pharmacy.Journal of the American Medical Informatics Association : JAMIAArticle
- E-prescribing: a focused review and new approach to addressing safety in pharmacies and primary care.Research in social & administrative pharmacy : RSAPReview
Corrections and comments
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Authors and funding
2 authors.
Funding
Abstract
objectiveThis paper explored pharmacy staff perceptions of the strengths and weaknesses of electronic prescribing (e-prescribing) design in retail pharmacies using the sociotechnical systems framework. This study examined how adoption of e-prescribing technology is affecting clinical practice and patient care. MATERIALS AND
methodsDirect observations and think aloud protocols were used to collect data from seven retail pharmacies.
resultsPharmacists and pharmacy technicians reported strengths of e-prescribing design that facilitated pharmacy work which included: legibility, ease of archiving, quick access to prescriptions and consistency in the format of electronic prescriptions (e-prescriptions). Design weaknesses and potential hazards to patient care associated with e-prescribing systems were due to differences between pharmacy and prescriber computer systems which resulted in the selection of wrong patient or drug (name, directions, dose, strength, formulation, package sizes). There were unique strengths and weaknesses in the design of e-prescriptions peculiar to the three pharmacy computer systems examined in this study. DISCUSSION: Findings from this study can help inform policy on creating e-prescribing design standards for pharmacy. e-Prescribing system developers can use the results of this study to identify and apply the most usable features of the three main pharmacy computer systems to design systems that support dispensing efficiency and safety.
conclusionsThis is the first study to highlight design flaws with e-prescribing in retail pharmacies. The sociotechnical systems framework was useful in providing an indepth understanding of the pharmacist and pharmacy technician's interface with e-prescribing technology. This information can be used by policy makers to create e-prescribing standards for pharmacies.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.