Evidence map›Paper›PMID 22557936›Full record

ArticleGroup facilitation : a research & applications journal2010

'In the Moment': An Analysis of Facilitator Impact During a Quality Improvement Process.

Erik Shaw, Anna Looney, Sabrina Chase, Rohini Navalekar, Brian Stello, Oliver Lontok, Benjamin Crabtree

Abstract read
In one paragraph

Article in Group facilitation : a research & applications journal, 2010. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers.

0numbers the graph read from it
0cells of the map it votes in
10citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

10 citing papers in PubMed.

  1. Meeting the challenge of practice quality improvement: a study of seven family medicine residency training practices.Academic medicine : journal of the Association of American Medical Colleges · 2011
    Trial
  2. Trial
  3. Better & systematic trauma care (BEST) in Norway: from a local quality improvement project to a national collaborative.European journal of trauma and emergency surgery : official publication of the European Trauma Society · 2026
    Article
  4. Article
  5. Article
  6. Article
  7. Article
  8. Article
  9. Article
  10. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Erik Shaw
Anna Looney
Sabrina Chase
Rohini Navalekar
Brian Stello
Oliver Lontok
Benjamin Crabtree

Funding

Trial to Enhance Adherence to Multiple GuidelinesR01HL070800 · NHLBI · UNIV OF MED/DENT NJ-R W JOHNSON MED SCH · PI CRABTREE, BENJAMIN F · 2002 to 2006
$3.9M
Integrating Practice & Community Cancer ControlK05CA140237 · NCI · UNIV OF MED/DENT NJ-R W JOHNSON MED SCH · PI CRABTREE, BENJAMIN F · 2009 to 2013
$851k
NCI NIH HHS K05 CA140237NHLBI NIH HHS R01 HL070800
6 · The paper itself

Abstract

Facilitators frequently act 'in the moment' - deciding if, when and how to intervene into group process discussions. This paper offers a unique look at how facilitators impacted eleven primary care teams engaged in a 12-week quality improvement (QI) process. Participating in a federally funded QI trial, primary care practices in New Jersey and Pennsylvania formed practice-based teams comprised of physicians, nurses, administrative staff, and patients. External facilitators met with each team to help them identify and implement changes aimed at improving the organization, work relationships, office functions, and patient care. Audio-recordings of the meetings and descriptive field notes were collected. These qualitative data provided information on how facilitators acted 'in the moment' and how their interventions impacted group processes over time. Our findings reveal that facilitators impacted groups in multiple ways throughout the QI process, rather than through a linear progression of stages or events. We present five case examples that show what acting 'in the moment' looked like during the QI meetings and how these facilitator actions/interventions impacted the primary care teams. These accounts provide practical lessons learned and insights into effective facilitation that may encourage others in their own facilitation work and offer beneficial strategies to facilitators in other contexts.

Identifiers

PMID22557936
PMCPMC3340924

What OpenQuestion holds

Textmetadata
LicenceTDM
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.