Evidence map›Paper›PMID 22554399›Full record

ArticleResearch in social & administrative pharmacy : RSAP

Pharmacists' provision of information to Spanish-speaking patients: a social cognitive approach.

Henry N Young, Thomas J Dilworth, David A Mott, Elizabeth D Cox, Megan A Moreno, Roger L Brown

Abstract read
In one paragraph

Article in Research in social & administrative pharmacy : RSAP. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.

0numbers the graph read from it
0cells of the map it votes in
6citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

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3 · Its place in the literature

Who cites it

6 citing papers in PubMed.

  1. Article
  2. Article
  3. Understanding quality use of medicines in refugee communities in Australian primary care: a qualitative study.The British journal of general practice : the journal of the Royal College of General Practitioners · 2016
    Article
  4. Review
  5. Article
  6. Article
4 · The record

Corrections and comments

5 · Who and what money

Authors and funding

6 authors.

Henry N YoungSocial and Administrative Sciences Division, School of Pharmacy, University of Wisconsin School of Pharmacy, 777 Highland Ave, Madison, WI 53705, USA. hnyoung@pharmacy.wisc.edu
Thomas J Dilworth
David A Mott
Elizabeth D Cox
Megan A Moreno
Roger L Brown

Funding

Institutional Clinical and Translational Science AwardUL1TR000427 · NCATS · UNIVERSITY OF WISCONSIN-MADISON · PI DREZNER, MARC KENNETH · 2012 to 2016
$32.2M
INSTITUTIONAL CTSA (UW-MADISON): CLINICAL TRIALSUL1RR025011 · NCRR · UNIVERSITY OF WISCONSIN-MADISON · PI DREZNER, MARC KENNETH · 2007 to 2011
$29.5M
NCATS NIH HHS UL1 TR000427NCRR NIH HHS UL1 RR025011
6 · The paper itself

Abstract

backgroundHispanics with limited English proficiency face communication challenges that affect medication use and outcomes. Pharmacists are poised to help patients' use medications safely and effectively; however, scant research has explored factors that may impact pharmacists' communication with Spanish-speaking patients (SSPs).

objectiveGuided by social cognitive theory (SCT), the purpose of this study was to examine the relationships between pharmacy environmental factors, pharmacists' cognition, and pharmacists' communication with SSPs.

methodsA cross-sectional survey used a vignette to quantify the amount of information pharmacists would provide to an SSP. Pharmacy environmental factors (language-assistance resources, Spanish-speaking staff, and number of SSPs) and pharmacists' cognition (self-efficacy beliefs and cultural sensitivity) that may influence communication also were assessed. The relationships between environmental factors, cognition, and pharmacists' communication with SSPs, including indirect relationships, were examined using composite indicator structural equation (CISE) modeling.

resultsOf the 183 respondents, most were white (91%) and male (63%) with a mean age of 47 years (SD = 12.77). The CISE modeling revealed that the number of SSPs served by the pharmacy and the pharmacist's self-efficacy in communicating with SSPs were significantly directly associated with pharmacist's provision of information to SSPs. Two environmental factors (presence of interpreter services and Spanish-speaking staff) operated indirectly through self-efficacy to significantly impact the provision of information.

conclusionsStudy findings identify both environmental factors and cognition that could contribute to pharmacists' communication behavior with SSPs. Thus, future interventions to improve pharmacists' communication with SSPs may include training pharmacists to integrate interpretative services and Spanish-speaking staff into service delivery and strengthening pharmacists' self-efficacy beliefs.

Indexed as

Communication BarriersAdultCognitionCommunicationCommunity Pharmacy ServicesCross-Sectional StudiesData CollectionFemaleHealth Care SurveysHispanic or LatinoHumansLanguageMaleMiddle AgedModels, TheoreticalPatient Education as Topic

Identifiers

PMID22554399
PMCPMC4441301

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.