ArticleAdministration and policy in mental health2012
Development and psychometric evaluation of the youth and caregiver Service Satisfaction Scale.
Article in Administration and policy in mental health, 2012. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT05626231 (Development of a Training Intervention to Improve Mental Health Treatment Effectiveness and Engagement for Youth With Documented Mental Health Disparities), which is not on this map. Cited by 18 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Development of a Training Intervention to Improve Mental Health Treatment Effectiveness and Engagement for Youth With Documented Mental Health Disparities
Who cites it
18 citing papers in PubMed.
- The Feasibility and Efficacy of a Group-Based, Brief Transdiagnostic Cognitive-Behavioral Treatment for Adolescents with Internalizing Problems.Child psychiatry and human development · 2025Trial
- Integrating Animal-Assisted Therapy Into TF-CBT for Abused Youth With PTSD: A Randomized Controlled Feasibility Trial.Child maltreatment · 2022Trial
- The effectiveness of an adapted modular CBT training for youth with depressive symptoms: a study protocol for an n-of-1 trial.BMC psychology · 2026Article
- User Satisfaction with Child and Adolescent Mental Health Services: Factor Structure of the Experience of Service Questionnaire (ESQ) in Norway and the UK.Administration and policy in mental health · 2025Article
- A unique model of care for youth in crisis: A pilot open trial.Psychological services · 2024Article
- Article
- Article
- Establishing a Working Definition of User Experience for eHealth Interventions of Self-reported User Experience Measures With eHealth Researchers and Adolescents: Scoping Review.Journal of medical Internet research · 2021Article
- Satisfaction with in-patient child and adolescent psychiatric treatment: development and psychometric properties of the BEST questionnaires for adolescents and for parents.Child and adolescent psychiatry and mental health · 2021Article
- Parent- and therapist-rated treatment satisfaction following routine child cognitive-behavioral therapy.European child & adolescent psychiatry · 2021Article
- Implementing risk stratification to the treatment of adolescent substance use among youth involved in the juvenile justice system: protocol of a hybrid type I trial.Addiction science & clinical practice · 2019Article
- Young People's Satisfaction With the Online Mental Health Service eheadspace: Development and Implementation of a Service Satisfaction Measure.JMIR mental health · 2019Article
- Treatment satisfaction following routine outpatient cognitive-behavioral therapy of adolescents with mental disorders: a triple perspective of patients, parents and therapists.European child & adolescent psychiatry · 2019Article
- Identifying the determinants of perceived quality in outpatient child and adolescent mental health services from the perspectives of parents and patients.European child & adolescent psychiatry · 2017Article
- Psychometric properties and relations with coping and family strain of the Health Services and Caregiver Experience questionnaire (HSCE): an outcome measure of informal caregivers' experience for inpatient care in Italy.BMC health services research · 2017Article
- Using Measurement-Based Care to Enhance Any Treatment.Cognitive and behavioral practice · 2015Article
- The Peabody Treatment Progress Battery: history and methods for developing a comprehensive measurement battery for youth mental health.Administration and policy in mental health · 2012Article
- The Session Report Form (SRF): are clinicians addressing concerns reported by youth and caregivers?Administration and policy in mental health · 2012Article
Corrections and comments
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Authors and funding
2 authors.
Funding
Abstract
There is widespread need for the inclusion of service satisfaction measures in mental health services evaluation. The current paper introduces the Service Satisfaction Scale (SSS), a practical and freely available measure of global youth and adult caregiver service satisfaction. The development process, as well as results from a comprehensive psychometric evaluation in a large sample of clinically referred youth (N = 490) receiving home-based care, and their caregivers (N = 383), are presented. Multiple models for psychometric analyses were used including classical test theory, item response theory, and confirmatory factor analysis. As expected, SSS total scores were negatively skewed but the measure displayed otherwise adequate scale characteristics for both the youth and caregiver versions. Thus, the SSS is a brief and psychometrically sound instrument for measuring global satisfaction in home-based mental health service settings. It has several advantages compared to existing measures including brevity, parallel youth and caregiver forms, availability at no cost, and its development on a large sample of youth and caregivers with rigorous psychometric methodology.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.