ArticleJournal of young pharmacists : JYP2011
Patient-physician Communication Barrier: A Pilot Study Evaluating Patient Experiences.
Article in Journal of young pharmacists : JYP, 2011. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers.
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Who cites it
9 citing papers in PubMed.
- Perceived communication skills and barriers among family medicine trainees and effectiveness of a communication workshop in Malaysia: A cross-sectional observational study with pre-post comparisons.Malaysian family physician : the official journal of the Academy of Family Physicians of Malaysia · 2026Article
- Evaluating cancer patients' experiences with doctor-patient communication in Taiwan: development and validation of a new assessment instrument.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2024Article
- Communication barriers faced by pharmacists when managing patients with hypertension in a primary care team: a qualitative study.BMC primary care · 2024Article
- Allopathic Medicine Practitioners' perspectives on facilitating disclosure of traditional medicine use in Gauteng, South Africa: a qualitative study.BMC complementary medicine and therapies · 2023Article
- How Does a Face Mask Impact Speech Perception?Healthcare (Basel, Switzerland) · 2022Article
- Article
- Health care consumers' perspectives on pharmacist integration into private general practitioner clinics in Malaysia: a qualitative study.Patient preference and adherence · 2015Article
- Why they don't understand?Oncology reviews · 2014Article
- General Public Expectation from the Communication Process with their Healthcare Providers.Journal of young pharmacists : JYP · 2012Article
Corrections and comments
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Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
This study aims to identify the patient-physician communication barriers in the primary healthcare setting in Pulau Penang, Malaysia. A cross-sectional study was designed to attain the objectives of the study. A self-developed 17-item study tool was used to explore respondent's perception about the barriers they have faced while communicating with physician. The reliability scale was applied and internal consistency of the study tool was estimated on the basis of Cronbach's alpha (α = 0.58). The data analysis was conducted using statistical package for social sciences students SPSS 13(®). Chi Square test was used to test the difference between proportions. A total of n = 69 patients responded to this survey. A higher participation was seen by the male respondents, 39 (56.5%). About 52 (76.5%) of the respondents were satisfied with the information provided by the physician. In an effort to identify the patient-physician barriers, a poor understanding among the patients and physician was revealed. 16 (23.5%) respondents disclosed lack of satisfaction from the information provided to them. Overall, it is seen that lack of physician-patient understanding was the main reason that result hindrance in the affective communication. Moreover, there is a possibility that a low level of health literacy among the patients and inability of the physician to affectively listen to patients may be the other factors that result in a deficient communication.
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